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Troubleshooting guide – Emerson EWC19D1 User Manual

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Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.

Problem

Corrective Action

Remote Control Doesn’t Work

Is TV/DVD plugged in?

Power at outlet?

Check batteries in Remote Control.

Bars On Screen

If outside antenna is being used, check for broken wire.

Check for local interference.

Picture Distorted or Blurred

Try a new channel, if OK, then possible station trouble.

If outside antenna is being used, check for broken wire.

Picture Rolls Vertically

Try a new channel, if OK, then possible station trouble.

Lines or Streaks in Picture

If outside antenna is being used, check for broken wire.

Check for local interference.

No Color

Try a new channel, if OK, then possible station trouble.

Is antenna connected to terminal on the back of the set?

If outside antenna is being used, check for broken wire.

Adjust COLOR control.

Poor Reception on Some Channels

Try a new channel, if OK, then possible station trouble.

Ghosts in Picture

Is antenna connected to terminal on the back of the set?

If outside antenna is being used, check for broken wire.

Check for local interference.

Weak Picture

Try a new channel, if OK, then possible station trouble.

Is antenna connected to terminal on the back of the set?

If outside antenna is being used, check for broken wire.

Adjust CONTRAST & BRIGHT control.

Sound OK, Picture Poor

Try a new channel, if OK, then possible station trouble.

Is antenna connected to terminal on the back of the set?

If outside antenna is being used, check for broken wire.

Check for local interference.

Adjust CONTRAST & BRIGHT control.

Picture OK, Sound Poor

Try a new channel, if OK, then possible station trouble.

Check for local interference.

No Picture or Sound

Try a new channel, if OK, then possible station trouble.

Is TV/DVD plugged in?

Power at outlet?

Is TV/DVD’S POWER button on?

Is antenna connected to terminal on the back of the set?

If outside antenna is being used, check for broken wire.

Turn off with POWER button and then turn it on after about a minute.

TV

TROUBLESHOOTING GUIDE

TD251EN 01.5.31 7:15 PM Page 34