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Product returns – Grass Valley TelePort 3G User Manual

Page 9

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5

TelePort 3G

User Guide

Product Returns

In the unlikely event of damage to your TelePort 3G during shipping or delivery please note
the damage with the delivery or shipping service and document the packaging and
product where you see damage. If any component does not work correctly out of the box
please contact Grass Valley support (see

Contact Us

on page 33).

If the problem cannot be remedied through a service telephone call,you will receive an
RMA number (Return of Merchandise Authorization). Please note this RMA number inside
and outside of all shipping boxes and on all documentation provided with the items to be
returned.