Best practices troubleshooting, Best practices, Troubleshooting – Grass Valley TelePort 3G User Manual
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TelePort 3G
User Guide
Best Practices
• Takecarearound the laser equpiment to avoid the possibility of eye damage
• Protect the Fiber Optic Cable and the Fiber Optic Connectors. Always keep these
capped unless there are being connected.
• Read the Using Fiber Optics Guide for information on how to manage and deploy your
fiber optics cabling, safety precautions, tips & tricks, and recommendations for creating
complex fiber optic networks. You can find a copy of this document on the Support
portal (see
• Make sure that the TelePort 3G unit is secure and cannot be inadvertently moved or
kicked about. The units may usually be rack-mounted and therefore safe and secure
but in instances where it must be used in “table top” operation ensure that the
connectors on both the front and rear panes cannot be damaged by being
inadvertently struck or pulled.
• Secure the power supplies and power connections toensure power is continuous.
• Once the system is set up and running, do not ignore the system display monitor on
the TelePort 3G.
• The system is digital,so the Signal Strength will either meet or exceed te requirements.
When it is no longer strong enough, the signal stops.
• Be as careful during System tear down as during System setup.
Troubleshooting
Troubleshooting any technical issues with the TelePort 3G System is similar to any piece of
television production gear with the obvious exception of the core Fiber Optic technology.
Here is a list of things to look out for:
• Check all your cables for any broken connections or bad connectors.
• Ensure that the Power Supply is working.
• If you cannot resolve the problem in the field,contact Grass Valley Support (see