Grass Valley 4300 Krystal Digital Picture Manipulator Ordering Guide - Manual (Page 15)

Krystal 4300 Ordering Guide
13
W
ARRANTY
• Tektronix warrants that the
Video and Networking
Division hardware products
that it manufactures and sells,
will be free from defects in
materials and workmanship
for a period ending at the
earlier of one (1) year from the
date of installation or fifteen
(15) months from the date of
shipment. If any such product
proves defective during this
warranty period, Tektronix, at
its option, either will repair
the defective product or part
without charge for parts and
labor, or will provide a
replacement in exchange for
the defective product or part.
• In order to obtain service
under this warranty, Customer
must notify Tektronix of the
defect before the expiration of
the warranty period and make
suitable arrangements for the
performance of service.
Customer shall be responsible
for packaging and shipping
the defective product or part
to the service center
designated by Tektronix, with
shipping charges prepaid by
Customer. Tektronix shall pay
for the return of the product to
Customer.
• During the first ninety (90)
days of the warranty period,
warranty service will include
(i) reasonable telephone
support during Tektronix
normal business hours to
assist with advanced level
problem resolution and (ii)
replacement of defective
modules by advance shipment.
• This warranty shall not apply
to any defect, failure or
damage caused by improper
use or improper or inadequate
maintenance and care.
Tektronix shall not be
obligated to reimburse
Customer for service provided
by personnel other than
Tektronix representatives or to
furnish service under this
warranty a) to repair damage
resulting from attempts by
personnel other than
Tektronix representatives to
install, repair or service the
product; b) to repair damage
resulting from improper use or
connection to incompatible
equipment; or c) to service a
product that has been
modified or integrated with
other products when the effect
of such modification or
integration increases the time
or difficulty of servicing the
product.
• Certain products and software
supplied by Tektronix and
manufactured by others may
be subject to the respective
manufacturer’s warranty and
software license agreement
copies of which are provided
with the product. Tektronix
assumes no warranty
obligation either express or
implied for such products and
software. Additional copies of
such warranties and software
license agreements may be
obtained by contacting
Tektronix VND Contract
Administration Department.
• THIS WARRANTY IS GIVEN
BY TEKTRONIX WITH
RESPECT TO THE
PRODUCTS IN LIEU OF ANY
OTHER WARRANTIES,
EXPRESS OR IMPLIED.
TEKTRONIX AND ITS
VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF
MERCHANTABILITY OR
FITNESS FOR A
PARTICULAR PURPOSE.
TEKTRONIX’
RESPONSIBILITY TO REPAIR
OR REPLACE DEFECTIVE
PRODUCTS IS THE SOLE
AND EXCLUSIVE REMEDY
PROVIDED TO THE
CUSTOMER FOR BREACH
OF THIS WARRANTY.
TEKTRONIX AND ITS
VENDORS WILL NOT BE
LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL
DAMAGES IRRESPECTIVE
OF WHETHER TEKTRONIX
OR THE VENDOR HAS
ADVANCE NOTICE OF THE
POSSIBILITY OF SUCH
DAMAGE.