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Error cause remedy, Pump does not draw in, Pump does not deliver – Watson-Marlow SPS 600 User Manual

Page 15: Pump is noisy, Pump leaking at leakage hole, Pump leaking at the front housing, Pump has blocked, Strong wear after short operating time

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Revision 4.1 / March 2014

15

21 Troubleshooting

Error

Cause

Remedy

Pump does not draw in

Direction of rotation not correct

Check direction of rotation

No wetting liquid in the pump

Fill pump with liquid

Screw fastening not tight

Check screw fastening

Suction pipe too long

Adapt suction pipe

Pipe cross-section too narrow

Adapt suction pipe

Shaft seal leaking

Check all seals for damage

Wear in the pump

Change wearing parts

Motor speed not correct

Measure, regulate speed

Gate and Gate Guide wrongly
inserted

Check position (see changing
direction of rotation)

Pump does not deliver

Direction of rotation not correct

Check direction of rotation

Suction and pressure pipe confused Check pipe system
Motor speed not correct

Check speed based on output
diagrams

Wearing parts worn

Replace wearing parts

Gate and Gate Guide wrong

Check position (see changing
direction of rotation)

Inserted closed gate valve

Check pipe system

Pump is noisy

Noises come from the drive

Consult
Watson-Marlow MasoSine

Noises come from the pump

Consult
Watson-Marlow MasoSine

Suction pipe too small (cavitation)

Shorten suction pipe or increase
diameter, reduce speed

Knocking noises from the pump
head

Gate valve wear

Noises from power frame

Fill oil, change tapered roller
bearings

Coupling not aligned

Align coupling with hairline

Pump leaking at leakage
hole

Sealing system is leaking

Change seal faces, static /
dynamic or lip seals

O-ring seal leaking

Replace O-ring

Radial shaft sealing ring on the
power frame leaking, oil escapes

Dismantle power frame,
replace lip seals

Pump leaking at the front
housing

Housing seal not or wrongly installed Install housing O-ring correctly or

replace

Housing seal defective

Install housing O-ring correctly or
replace

Pump has blocked

Foreign body in the pump

Remove foreign body, examine
pump for damage

Power supply interrupted

Check electrical installations
(fuses), check drive

Defect on the drive

(Separate the coupling and turn
the pump by hand)

Strong wear after short
operating time

Solids in the pumped material

Pumped material is abrasive

Frequent change of the wearing
parts, change material pairing,
reduce speed