Txport customer service 1-4, Technical support 1-4 returns/rma 1-4, Txport customer service – Verilink 2100 (34-00187) Product Manual User Manual
Page 8
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1-4
General
2100 CSU
The following accessories may also be needed for the instal-
lation and operation of the 2100 CSU.
TxPORT Customer Service
TxPORT office hours are Monday through Friday from 8
a.m. to 5 p.m. Central Time. For general, sales, and market-
ing information, contact TxPORT at:
Toll Free:
888-4TxPORT
Toll Free:
800-926-0085
Local:
205-772-3770
International:
205-772-3770
e-mail:
Technical Support
Technical supprt is available 24 hours a day, seven days a
week. You may contact a support representative by tele-
phone or e-mail.
Toll Free:
1-800-285-2755
Local:
205-772-3770
International:
205-772-3770
e-mail:
Returns/RMA
If for any reason you need to return a TxPORT unit, you
must have a Return Material Authorization (RMA) number
marked on the shipping package. You may obtain an RMA
number from customer service at 888-4TxPORT; 8000-926-
0085, ext. 2227; or for local or international customers 205-
772-3770.
When calling TxPORT for an RMA; please have the follow-
ing information available:
• Model number and serial number for each unit.
• Reason for return and symptoms of the problem.
• Warranty status (if known).
• Purchase order number to cover charges for out-of-warranty
items.
• Name and telephone number of a person we can contact if
we have questions about the unit(s).
• Mode of shipment required (second-day air is the normal
mode of shipment for all returned material unless otherwise
specified).
Units being returned to TxPORT should be sent to the fol-
lowing address:
TxPORT, Inc.
127 Jetplex Circle
Madison, Alabama 35758
Table 1-A
2100 CSU Part Numbers
Part Number
Description
F-2100-100-1BCD
B
1
2
C
1
2
3
D
0
1
2100 D4 CSU stand- alone unit
Special option
Standard unit
Ones-density disable
Backplane option
RJ-48C NET / RJ-48C DTE
RJ-48C NET / DB-15 DTE
DB-15 NET / DB-15 DTE
ACO (alarm cut off) option
Without ACO
With ACO
F-2100-101-11C0
C
0
1
2
3
2100 D4 CSU module (chassis)
Panel / ACO option
1051 chassis without ACO
1051 chassis with ACO
K - type without ACO
K - type with ACO
Table 2-B
Optional Equipment
Part Number
Description
9- 1544N -075-- X
9- 1544N -076-- X
8-pin jack to 15-pin adapter w/ post
8-pin jack to 15-pin adapter w/ nuts
9- 1001-006-- X
8-pin jack to 15-pin adapter w/ screw
9- 1001-009-- 010
8-pin to 8-pin twisted pair
9- 1001-011-- 025
9- 1001-012-- 025
50-pin male-male twisted pair
50-pin male-female twisted pair
9- 1001-036-- 010
9- 1001-037-- 010
50-pin to 8-pin modular (DTE)
50-pin to 8-pin modular (NET)
9- 1001-048-1
Y male adapter/cable (splits EM8000
In/Out), DB-25 to two 6- pin NMS ports
33-00085
33-00086
Bantam to bantam test cord - red
Bantam to bantam test cord - black
9- 2000-036--1
Stand-alone to rack mount conversion
module with DB-25 to 6-pin adapter
F-1051-000- -111
F-1051-000- -112
1051- 1 chassis (RJ-48H)
1051- 2 chassis (RJ-48C)
9- 2000-001--1
9- 2000-001--2
9- 2000-002--1
9- 2000-002--2
19" single unit rack mount adapter
19" dual rack mount adapter
23" single unit rack mount adapter
23" dual rack mount adapter
F-1040-000- -111
F-1040-000- -112
Power shelf with single 48 VDC, 2 A supply
Shelf with redundant 48 VDC, 2 A supply
F-1200-000- -11
1200 power supply with redundant
-48 VDC, 5 A with fuse panel
9- 8000-001-1
9- 8000-001-2
EM8000 with manual on 3-1/2 inch disk
(DOS and UNIX version, respectively)
Variable X in the part number as follows: 1 = male, 2 = female.