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Troubleshooting, Warning, Temperature is too warm – Dacor EF42NBSS User Manual

Page 18: There is interior moisture buildup, The ice cubes are hollow or small, Ice is sticking together in the ice storage bin, Off-taste, odor or gray color in the ice, The ice dispenser will not operate properly

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16

Troubleshooting

Temperature is too warm

New installation?

„

Allow 24 hours following installation for the

refrigerator to cool completely.
Door(s) opened often or left open?

„

Allows warm air to enter

refrigerator. Minimize door openings and keep doors fully
closed.
Large load of food added?

„

Allow several hours for

refrigerator to return to normal temperature.
Controls set correctly for the surrounding conditions?

„

Adjust the controls a setting colder. Check temperature in 24
hours. See Setting the Controls.
Refrigerator not cooling?

„

Turn the unit OFF then ON

again to reset. See Setting the Controls. If the problem is not
corrected, call for service.
Air vents blocked?

„

Remove any item from in front of the air

vents.

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

Humid room?

„

Contributes to moisture buildup.

Door(s) opened often or left open?

„

Allows humid air to

enter refrigerator. Minimize door openings and keep doors fully
closed.

The ice maker is not producing ice or not

enough ice

Refrigerator connected to a water supply and the supply

„

shutoff valve turned on? Connect refrigerator to water supply
and turn water shutoff valve fully open.
Kink in the water source line?

„

A kink in the line can reduce

water flow. Straighten the water source line.
Ice maker turned on?

„

Make sure wire shutoff arm or switch

(depending on model) is in the ON position.
New installation?

„

Wait 24 hours after ice maker installation for

ice production to begin. Wait 72 hours for full ice production.
Large amount of ice recently removed?

„

Allow 24 hours for

ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm?

„

Remove ice

from the ejector arm with a plastic utensil.
Reverse osmosis water filtration system connected to

„

your cold water supply? This can decrease water pressure.
See Water Supply Requirements.

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

Water shutoff valve not fully open?

„

Turn the water shutoff

valve fully open.
Kink in the water source line?

„

A kink in the line can reduce

water flow. Straighten the water source line.
Reverse osmosis water filtration system connected to

„

your cold water supply? See Water Supply Requirements.
Questions remain regarding water pressure?

„

Call a

licensed, qualified plumber.

Ice is sticking together in the ice storage bin

It is normal for frost to be on top of the ice storage bin due to

„

normal opening and closing of the freezer.
It is normal for ice to stick together when it is not dispensed or

„

used frequently. It is recommended that the ice storage bin be
emptied and cleaned as needed. See Ice Maker and Storage
Bin
.

Off-taste, odor or gray color in the ice

New plumbing connections?

„

New plumbing connections can

cause discolored or off-flavored ice.
Ice stored too long?

„

Discard ice. Wash ice bin. Allow 24

hours for ice maker to make new ice.
Odor transfer from food?

„

Use airtight, moisture proof

packaging to store food.
Are there minerals (such as sulfur) in the water?

„

A water

filter may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator?

„

Gray

or dark discoloration in ice indicates that the water filtration
system needs additional flushing.

The ice dispenser will not operate properly

Freezer door closed completely?

„

Close the door firmly. If

it does not close completely, see “The doors will not close
completely.”
Ice bin installed correctly?

„

Be sure the ice bin is firmly in

position.
New installation?

„

Wait 24 hours after ice maker installation for

ice production to begin. Wait 72 hours for full ice production.
Ice stuck in the delivery chute?

„

Use a plastic utensil to clear

the delivery chute
Has the wrong ice been added to the bin?

„

Use only cubes

produced by the current ice maker.
Has the ice melted around the auger (metal spiral) in the

„

ice bin? Empty the ice container. Use warm water to melt the
ice if necessary.

Is the ice dispenser stalling while dispensing “crushed”

„

ice? Change the ice button from “crushed” to “cubed.” If cubed
ice dispenses correctly, depress the button for “crushed” ice
and begin dispensing again.
Has the dispenser arm been held in too long?

„

Ice will stop

dispensing when the arm is held in too long. Wait 3 minutes for
dispenser motor to reset before using again.

Cut Hazard

Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.

WARNING