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Ii. rma policy – Teletronics EZ Bridge 802.11B 100mW User Manual

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II. RMA Policy

Product Return Policy

It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100% satisfied with any
product purchased from Teletronics you may receive a prompt replacement or refund, subject to the terms and
conditions outlined below.

IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return Merchandise
Authorization (RMA) number by filling out the RMA form. Products will not be accepted without an RMA number. All
products being shipped to Teletronics for repair/refund/exchange must be freight prepaid (customer pays for shipping).
For all under warranty repair/replacement, Teletronics standard warranty applies.

30-Day full refund or credit policy:

I. Product was purchased from Teletronics no more than 30 day prior to the return request.

II. All shipping charges associated with returned items are non-refundable.

III. Products are returned in their original condition along with any associated packaging, accessories, mounting

hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.

Unfortunately Teletronics cannot issue credits for:

I. Products not purchased from Teletronics directly. If you purchased from a reseller or distributor you must contact

them directly for return instructions.

II. Damaged items as a result of misuse, neglect, or improper environmental conditions.

III. Products purchased direct from Teletronics more than 30 days prior to a product return request.

To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.

This manual is related to the following products: