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Teletronics Enterprise SIP Server Quick Start User Manual

Quick product guide, Warranty policy, Rma policy

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Warranty Policy

Limited Warranty

All Teletronics’ products warranted to the original purchaser to be free from defects in materials and
workmanship under normal installation, use, and service for a period of one (1) year from the date of
purchase. Under this warranty, Teletronics International, Inc. shall repair or replace (at its option), during the
warranty period, any part that proves to be defective in material of workmanship under normal installation,
use and service, provided the product is returned to Teletronics International, Inc., or to one of its distributors
with transportation charges prepaid. Returned products must include a copy of the purchase receipt. In the
absence of a purchase receipt, the warranty period shall be one (1) year from the date of manufacture.

This warranty shall be voided if the product is damaged as a result of defacement, misuse, abuse, neglect,
accident, destruction or alteration of the serial number, improper electrical voltages or currents, repair,
alteration or maintenance by any person or party other than a Teletronics International, Inc. employee or
authorized service facility, or any use in violation of instructions furnished by Teletronics International, Inc.

This warranty is also rendered invalid if this product is removed from the country in which it was purchased,
if it is used in a country in which it is not registered for use, or if it is used in a country for which it was not
designed. Due to variations in communications laws, this product may be illegal for use in some countries.
Teletronics International, Inc. assumes no responsibility for damages or penalties incurred resulting from the
use of this product in a manner or location other than that for which it is intended.

IN NO EVENT SHALL TELETRONICS INTERNATIONAL, INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED,
WHATSOEVER.

Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so
the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state.

RMA Policy

Product Return Policy

It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100%
satisfied with any product purchased from Teletronics you may receive a prompt replacement or refund,
subject to the terms and conditions outlined below.

IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return
Merchandise Authorization (RMA) number by filling out the RMA form. Products will not be accepted
without an RMA number. All products being shipped to Teletronics for repair/refund/exchange must be
freight prepaid (customer pays for shipping). For all under warranty repair/replacement, Teletronics
standard warranty applies.

30-Day full refund or credit policy:
I. Product was purchased from Teletronics no more than 30 day prior to the return request.
II. All shipping charges associated with returned items are non-refundable.
III. Products are returned in their original condition along with any associated packaging, accessories,
mounting hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.

Unfortunately Teletronics cannot issue credits for:
I. Products not purchased from Teletronics directly. If you purchased from a reseller or distributor
you must contact them directly for return instructions.
II. Damaged items as a result of misuse, neglect, or improper environmental conditions.
III. Products purchased direct from Teletronics more than 30 days prior to a product return request.

To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.

Enterprise SIP SERVER

Item# 21-107

Package List
1. EZLoop® Ent. SIP Server
2. AC Adapter
3. Ethernet Cable
4. Null Modem Cable
5. Quick Product Guide

Quick Product Guide

Technical Specification

Features

CPU

Speed

Software

Specs

All Rights Reserved. Copyright 2006 Teletronics International, Inc.

2 Choke Cherry Road, Rockville, MD 20850 Tel: 301.309.8500 Fax: 301.309.8851

Offers easy administration through any web

browser. Remote administration is easy.

800 MHz

System

Memory

1x168 pin DIMM max. up to

512MB 128MB SDRAM

onboard

BIOS

Phoenix-Award BIOS with

2Mbit Flash

SSD

CompactFlash TM Type II

Socket (512 MB)

Board

Unique

Dallas DS2401 controller

Watch

dog

Timer

System rest and NMI; 64

Levels, 0.5 ~ 8 / 5 ~ 80 / 50

~ 800 / 100 ~ 1600 Seconds

Dallas DS2401 controller

Ethernet

Interface

4 ports 10/100 BaseT

Ethernet with Auto-Sense

mode

Battery

Lithium 3V/196 mAH

Size/

Weight

203mm x 146mm

0.32 kg

Temp.

0 ~ 60deg C, operation

Operation

Humidity

105 ~ 95% relative humidity,

non-condensing

Ethernet

4 x Realtek RTL8139C Fast

Ethernet controllers, one

Gigabite LAN option

USB

2 x USB ports; USB 1.1a

compliant

Chipset

VIA VT8601T + VT82C686B

EZLoop® Enterprise SIP Server will receive

REGISTER requests from either a client application

or UA, and update its database appropriately. Using

the registrar function, you will be able to answer calls

with any client through your unique SIP-URI.browser.

Remote administration is easy.

Near-End NAT Traversal

The clients behind the same NAT as EZLoop®

Enterprise SIP Server can talk with clients behind

the NAT utilizing EZLoop® Enterprise SIP Server's

Near-End NAT Traversal feature.
Far-End NAT Traversal

The clients behind other NATs can communicate

with the EZLoop® Enterprise SIP Server over the

Internet utilizing EZLoop® Enterprise SIP Server's

Far-End NAT Traversal feature.
Dial Plan

You can make flexible routing rules by defining

matching rules and filtering rules for headers and

IP addresses in the SIP packets using regular

expressions in this Dial Plan.
Session Management

You can check the status or terminate the

active calls.
Logging

Logs for previous sessions can be viewed

through a web browser.
Operating System

Linux Red Hat v9.0 with webmin

administration interface

EZLoop® Enterprise SIP Server will route SIP

requests from clients or other servers to the most

appropriate SIP-URI address based on its register

database. When a user cannot be located in the

database, the Dial Plan rules can be used. If the

routing resolves successfully at the proxy server, a

caller can establish a call even when the final

SIP-URI address is unknown to the caller.

SIP-based: Provides wide range of intero-

perability with SIP compliant clients, gateways,

and third-party's SIP servers

Able to make revisions even if there are

active sessions.

Works flexibly with Dial Plan, NAT traversal,

Authentication, and upper/thru registration

functions in various types of network environments.