Teletronics Enterprise SIP Server Quick Start User Manual
Quick product guide, Warranty policy, Rma policy
Warranty Policy
Limited Warranty
All Teletronics’ products warranted to the original purchaser to be free from defects in materials and
workmanship under normal installation, use, and service for a period of one (1) year from the date of
purchase. Under this warranty, Teletronics International, Inc. shall repair or replace (at its option), during the
warranty period, any part that proves to be defective in material of workmanship under normal installation,
use and service, provided the product is returned to Teletronics International, Inc., or to one of its distributors
with transportation charges prepaid. Returned products must include a copy of the purchase receipt. In the
absence of a purchase receipt, the warranty period shall be one (1) year from the date of manufacture.
This warranty shall be voided if the product is damaged as a result of defacement, misuse, abuse, neglect,
accident, destruction or alteration of the serial number, improper electrical voltages or currents, repair,
alteration or maintenance by any person or party other than a Teletronics International, Inc. employee or
authorized service facility, or any use in violation of instructions furnished by Teletronics International, Inc.
This warranty is also rendered invalid if this product is removed from the country in which it was purchased,
if it is used in a country in which it is not registered for use, or if it is used in a country for which it was not
designed. Due to variations in communications laws, this product may be illegal for use in some countries.
Teletronics International, Inc. assumes no responsibility for damages or penalties incurred resulting from the
use of this product in a manner or location other than that for which it is intended.
IN NO EVENT SHALL TELETRONICS INTERNATIONAL, INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED,
WHATSOEVER.
Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so
the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state.
RMA Policy
Product Return Policy
It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100%
satisfied with any product purchased from Teletronics you may receive a prompt replacement or refund,
subject to the terms and conditions outlined below.
IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return
Merchandise Authorization (RMA) number by filling out the RMA form. Products will not be accepted
without an RMA number. All products being shipped to Teletronics for repair/refund/exchange must be
freight prepaid (customer pays for shipping). For all under warranty repair/replacement, Teletronics
standard warranty applies.
30-Day full refund or credit policy:
I. Product was purchased from Teletronics no more than 30 day prior to the return request.
II. All shipping charges associated with returned items are non-refundable.
III. Products are returned in their original condition along with any associated packaging, accessories,
mounting hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.
Unfortunately Teletronics cannot issue credits for:
I. Products not purchased from Teletronics directly. If you purchased from a reseller or distributor
you must contact them directly for return instructions.
II. Damaged items as a result of misuse, neglect, or improper environmental conditions.
III. Products purchased direct from Teletronics more than 30 days prior to a product return request.
To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.
Enterprise SIP SERVER
Item# 21-107
Package List
1. EZLoop® Ent. SIP Server
2. AC Adapter
3. Ethernet Cable
4. Null Modem Cable
5. Quick Product Guide
Quick Product Guide
Technical Specification
Features
CPU
Speed
Software
Specs
All Rights Reserved. Copyright 2006 Teletronics International, Inc.
2 Choke Cherry Road, Rockville, MD 20850 Tel: 301.309.8500 Fax: 301.309.8851
Offers easy administration through any web
browser. Remote administration is easy.
800 MHz
System
Memory
1x168 pin DIMM max. up to
512MB 128MB SDRAM
onboard
BIOS
Phoenix-Award BIOS with
2Mbit Flash
SSD
CompactFlash TM Type II
Socket (512 MB)
Board
Unique
Dallas DS2401 controller
Watch
dog
Timer
System rest and NMI; 64
Levels, 0.5 ~ 8 / 5 ~ 80 / 50
~ 800 / 100 ~ 1600 Seconds
Dallas DS2401 controller
Ethernet
Interface
4 ports 10/100 BaseT
Ethernet with Auto-Sense
mode
Battery
Lithium 3V/196 mAH
Size/
Weight
203mm x 146mm
0.32 kg
Temp.
0 ~ 60deg C, operation
Operation
Humidity
105 ~ 95% relative humidity,
non-condensing
Ethernet
4 x Realtek RTL8139C Fast
Ethernet controllers, one
Gigabite LAN option
USB
2 x USB ports; USB 1.1a
compliant
Chipset
VIA VT8601T + VT82C686B
EZLoop® Enterprise SIP Server will receive
REGISTER requests from either a client application
or UA, and update its database appropriately. Using
the registrar function, you will be able to answer calls
with any client through your unique SIP-URI.browser.
Remote administration is easy.
Near-End NAT Traversal
The clients behind the same NAT as EZLoop®
Enterprise SIP Server can talk with clients behind
the NAT utilizing EZLoop® Enterprise SIP Server's
Near-End NAT Traversal feature.
Far-End NAT Traversal
The clients behind other NATs can communicate
with the EZLoop® Enterprise SIP Server over the
Internet utilizing EZLoop® Enterprise SIP Server's
Far-End NAT Traversal feature.
Dial Plan
You can make flexible routing rules by defining
matching rules and filtering rules for headers and
IP addresses in the SIP packets using regular
expressions in this Dial Plan.
Session Management
You can check the status or terminate the
active calls.
Logging
Logs for previous sessions can be viewed
through a web browser.
Operating System
Linux Red Hat v9.0 with webmin
administration interface
EZLoop® Enterprise SIP Server will route SIP
requests from clients or other servers to the most
appropriate SIP-URI address based on its register
database. When a user cannot be located in the
database, the Dial Plan rules can be used. If the
routing resolves successfully at the proxy server, a
caller can establish a call even when the final
SIP-URI address is unknown to the caller.
SIP-based: Provides wide range of intero-
perability with SIP compliant clients, gateways,
and third-party's SIP servers
Able to make revisions even if there are
active sessions.
Works flexibly with Dial Plan, NAT traversal,
Authentication, and upper/thru registration
functions in various types of network environments.