SoundTraxx SoundCar Users Guide - Manual (Page 48)

Tsunami SoundCar User’s Guide Page 44
Service and Warranty Policy
90-Day Safety-Net Service Warranty
Each SoundTraxx Digital Sound Decoder is tested thoroughly before it is
shipped and warranted to be in good working order and free of manufacturing
defects. However, in the event that a mistake does occur during installation,
SoundTraxx will cover the repair under our Safety‑Net Service Warranty. If
during the first ninety (90) days you damage your Digital Sound Decoder or it
fails to operate, SoundTraxx will repair or replace the system free‑of‑charge if:
• The original sales receipt showing purchase from an authorized
SoundTraxx dealer accompanies the decoder. Receipt must show
purchase date to be within the last 90 days. Your original receipt will be
returned with your repaired unit.
• There is no damage resulting from unauthorized repairs or modifications.
This includes but is not limited to:
o Removing the shrink tubing from the decoder
o Drilling or enlarging circuit board holes
o Cutting or trimming the circuit board
• The Digital Sound Decoder is returned properly packaged, postage paid
and insured; SoundTraxx is not responsible for product lost or damaged
in transit.
Limits of Liability
The foregoing shall constitute the sole and exclusive remedy of any owner
of this product for breach of warranty including the implied warranties of
merchantability and fitness. IN NO EVENT SHALL SOUNDTRAXX BE
LIABLE FOR SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR THE
REPRESENTATIONS OF RETAIL SELLERS.
See the “Support” section of our website at www.soundtraxx.com for
complete warranty information.
Contacting Support
Our service department is available Monday ‑ Friday, 9 a.m. ‑ 5 p.m.
(Mountain Time).
SoundTraxx Service Department
210 Rock Point Drive
Durango, CO 81301, USA
Phone: (970) 259‑0690
[email protected]
Appendix D