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Basics 1, Limited warranty, Special handling instructions – Sensoray 417 User Manual

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Chapter

1

Basics

1

Limited Warranty

Sensoray Company, Incorporated (Sensoray) warrants the Model 417 hardware to be free from defects
in material and workmanship and perform to applicable published Sensoray specifications for two years
from the date of shipment to purchaser. Sensoray will, at its option, repair or replace equipment that
proves to be defective during the warranty period. This warranty includes parts and labor.

The warranty provided herein does not cover equipment subjected to abuse, misuse, accident, alteration,
neglect, or unauthorized repair or installation. Sensoray shall have the right of final determination as to
the existance and cause of defect.

As for items repaired or replaced under warranty, the warranty shall continue in effect for the remainder
of the original warranty period, or for ninety days following date of shipment by Sensoray of the
repaired or replaced part, whichever period is longer.

A Return Material Authorization (RMA) number must be obtained from the factory and clearly marked
on the outside of the package before any equipment will be accepted for warranty work. Sensoray will
pay the shipping costs of returning to the owner parts which are covered by warranty.

Sensoray believes that the information in this manual is accurate. The document has been carefully
reviewed for technical accuracy. In the event that technical or typographical errors exist, Sensoray
reserves the right to make changes to subsequent editions of this document without prior notice to
holders of this edition. The reader should consult Sensoray if errors are suspected. In no event shall
Sensoray be liable for any damages arising out of or related to this document or the information
contained in it.

EXCEPT AS SPECIFIED HEREIN, SENSORAY MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER’S RIGHT TO RECOVER DAMAGES
CAUSED BY FAULT OR NEGLIGENCE ON THE PART OF SENSORAY SHALL BE LIMITED TO
THE AMOUNT THERETOFORE PAID BY THE CUSTOMER. SENSORAY WILL NOT BE
LIABLE FOR DAMAGES RESULTING FROM LOSS OF DATA, PROFITS, USE OF PRODUCTS,
OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY THEREOF.

Special Handling Instructions

The Model 417 circuit board contains CMOS circuitry that is sensitive to Electrostatic
Discharge (ESD). Special care should be taken in handling, transporting, and installing the 417
in order to prevent ESD damage to the board. In particular:

1.

Do not remove the 417 from its protective antistatic bag until you are ready to
configure the board for installation.

2.

Handle the 417 only at grounded, ESD protected stations.

3.

Remove power from the ISAbus before installing or removing the 417 circuit board.