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D-Link DKVM-8E User Manual

Page 28

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Make sure the mouse is directly plugged into the

computer. Rebooting is necessary when trying this.
If the computer still does not detect the mouse, then
your computer’s PS/2 mouse port has a problem.


Q: The computer boot up fine, but the mouse does not

work.

A: ˙Check the cables and make sure they are inserted

properly in the correct ports.

˙

Make sure the mouse works when plugged into the

computer. Rebooting is necessary when trying this.
If the mouse pointer still does not move, then either
your PS/2 mouse port or the mouse itself has a
problem.

˙

Try a different mouse.

˙

Make sure the mouse is a true PS/2 mouse. A

combo mouse will work just a s long as it is set for
PS/2 mode with the correct adapter. A serial-only
mouse with a combo mouse adapter WILL NOT
work.

˙

Check to make sure that the power adapter is

plugged in and is working properly. Make sure the
power switch is on.


Q: When I switch from one port to another, mouse

movement is completely erratic. What do I do?