Pertech 6100 Series - Manual (Page 15)

Pertech Resources Inc. October 2007 220350A 11
Pertech provides Technical Support for this product by calling 307-856-4821 between the hours of
8AM to 5PM Monday through Friday MST, or by submitting a Support Inquiry at the Pertech web site.
www.pertechresources.com under the service/support section.
The Model Number, Revision, Date, and Serial Number can be located on the Label attached on the bottom
of the scanner. Please have this information available when you contact Pertech.
Service & Support
Warranty Information
Current product warranty infromation can be found on the Pertech Website.
www.pertechresources.com
Warranty
Pertech Resources warrants all of its transaction printers and scanners against defects in material and
workmanship for a period of 24 months from date of shipment by Pertech Resources or the rated maxi-
mum number of transactions for the specific product – whichever comes first. Kiosk printers, mechanisms
and distributed products carry warranties specific to their application or manufacturers’ warranty. Contact
[email protected] for details on the specific product warranty.
Pertech Resources does not consider damage caused by replacement ribbons, stamps or replacement
parts supplied by parties other than Pertech Resources to be a defect in material or workmanship. This
is a limited warranty, limited exclusively to its terms, including the exclusive remedies set forth below. In
addition, this warranty is void if the product has been altered, misused, taken apart or otherwise abused.
All other warranties, expressed or implied are excluded, including but not limited to the implied warranties
of merchantability and fitness for particular purpose. Any warranty claims must be supported by proof of
purchase, represented by reference to the customers’ purchase order.
Buyer’s Remedies
Pertech Resources’ obligations and liabilities under the foregoing warranty are limited to repair or replace-
ment of the product without charge, provided it is shipped prepaid to Pertech Resources, 860 College
View Drive, Riverton, WY 82501-2298. A charge is made for repairs after the expiration of the warranty
period. In addition, if a product is returned and replacement ribbons, stamps or other replacement parts not
supplied by Pertech Resources have caused the product damage, a reasonable charge for repair will be
assessed. Product returned under warranty discovered to be a “no fault found” will be charged the stan-
dard repair cost plus return freight. In no event shall Pertech Resources be liable for claims based upon
breach of expressed or implied warranty or negligence or any other damages whether direct, immediate,
foreseeable, consequential or special or for any expenses incurred by reason of the use or misuse, sale or
fabrications of products which do not conform to the terms and conditions of this contract.