Trouble shooting, Problems possible cause solutions – Permasteel PG-50404S0L User Manual
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SPIDER AND INSECT WARNING
Spiders and insects can nest in the burners after storing. These nests can cause fires
inside the tube or beneath the grill. This is a very dangerous condition. So always
clean the burners before use.
WHEN TO LOOK FOR SPIDERS
Inspect the burners at least once a year or immediately if any of the following conditions
occur:
1) Yellow flame with burning smell.
2) Temperature wont rise.
3) Heats unevenly.
4) Burners make popping noises.
BEFORE CALLING FOR SERVICE
Please check the following problems/solutions before contact our service center.
TROUBLE SHOOTING
PROBLEMS POSSIBLE
CAUSE
SOLUTIONS
Electrode deposited with
cooking residues
Use clean swab and alcohol to clean.
Electrode damaged
Replace.
Electrode wires are loose or
fall off
Reconnect or replace with new Electrode assembly
with wires.
Orifice blocked
Check the orifice for blockage.
Burner won’t light
after turning and
pushing the knobs
Wire is shorting
Replace with new Electrode assembly with wires.
No gas
Open the LP tank valve/Replace LP tank valve.
Gas flow are not smooth
Clear burner tubes.
Burner can’t light by
match
Incorrect assembly between
burner and valve
Re-assemble.
Yellow or orange
flame with gas odor
Incomplete combustion
Call our customer service center at (888)-287-0735
Gas hose bent or kinked
Smooth out the hose.
Burner or orifice blocked.
Clear blockage.
Low gas pressure
Call the gas dealer.
Low heat with knob
in “HI” position.
Grill not preheated
Preheat the grill for 15 minutes.
Excessive meat fat
Cut off before grilling.
Temp. too high
Adjust.
Flare-up
Grease deposit
Clean.
Flame out
High winds
Find a less windy place.
Flame lifting
Too high of a gas pressure
Call the gas dealer.
Flashback
Burner port blocked
Clean burner port.
Grease fire
Grease accumulated in
food
Turn off knobs and LP tank Valve. Leave lid open and
let fire burn out. Clean the grill after cooling.