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Microcom 326M User Guide User Manual

Page 58

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Troubleshooting

Chapter 7

46

326M User’s Guide

The printer has no serial communication:

 Verify that the serial cable is properly connected to the printer and an available

serial port on the host computer.

 Verify that the host serial port is functioning properly.

 Verify that the printer and the host serial port parameters are set exactly the

same.


 Change terminal emulation parameters to 9600,n,8,1 and press two carriage

returns then use the ^E enquiry command.

 Contact your Service Representative.



The label present detector is not sensing labels properly:

 Is an LPD present?

 Is a ^D597 dispense command being used that uses the LPD sensor?

 Adjust the LPD drive using the ^D683 command to achieve proper operation.

 Contact your Service Representative.