Metro Starsys Mobile Power - Manual (Page 16)

16
BASIC TROUBLESHOOTING
Power Supply Overheating, AC-DC Module / DC-DC Module:
• Air fl ow in the power supply may be restricted due to cooling fan not working properly, fan blocked, or clogged
ventilation slots around the power supply case.
• Turn off computer equipment and then the power supply.
• Check that the fan is not blocked. Check the ventilation slots around the power supply case for dust build-up and
clean.
• Turn on the power supply and restart the computer.
• If this problem continues, contact InterMetro Customer Service.
Battery Pack overheating:
• Turn off computer equipment and then the power supply.
• Let cool for 2 hours.
• Turn on the power supply and restart the computer equipment.
• If this problem continues, contact InterMetro Customer Service.
Battery Pack Overheating, Critical:
• System will shut down in 2 minutes.
• Immediately turn off computer equipment and then the power supply.
• Let cool for 2 hours.
• Turn on the power supply and restart the computer equipment.
• If this problem continues, contact InterMetro Customer Service.
No Battery Warning:
• No battery packs are detected in the power supply. Battery packs most likely are not connected before the power
supply was placed into service.
NOTE : The battery cells are not connected during shipment due to USDOT AND IATA regulations.
• Turn off computer equipment and then the power supply.
• Make sure battery packs are connected by performing procedure in Section “Connecting the Power Supply
Batteries” above.
• Turn on the power supply and restart the computer equipment.
• If this problem continues, contact InterMetro Customer Service.
Power Supply / Battery Pack Low Temperature:
• System temperature below 0 °C (32 °F) has been detected. Ambient temperature is below operating range,
temperature sensor has failed or has become disconnected.
• If power supply or its workstation are in an area where the temperature is below 0 °C (32 °F - freezing), move to an
area of ambient temperature above 0 °C (32 °F - freezing), otherwise,
• Turn off computer equipment and then the power supply.
• Turn on the power supply and restart the computer equipment.
• If this problem continues, contact InterMetro Customer Service.
Output Fuse Blown:
• The DC output fuse is blown.
• Immediately turn off the power supply.
• Check your workstation cart for a possible short.
• Replace the fuse as specifi ed in “Fuse replacement” below.
• Turn on the power supply and restart the computer equipment.
• If this problem continues, contact InterMetro Customer Service.
Fuse replacement
CAUTION : For continued protection against risk of fi re, replace only with the same type and rating of fuse.
• AC input: No fuse
• DC output: F 12 A 32 V (Fast acting 12 A 32 V fuse ¼ x 1¼ in, glass)