Kanguru Bio AES - Manual (Page 22)

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11. Safely remove hardware
Before you unplug your Kanguru BioAES from the USB port of your computer, you
should use the “Safely Remove Hardware” option from the system tray, otherwise
you risk corrupting the data on your Kanguru BioAES Drive.
To Safely Remove Hardware, left click on the system tray icon, and then select the
Drive you want to remove from the list.
Windows XP/2000:
Windows Vista:
A message will appear indicating that the portable storage device can now be
securely removed. If a message saying “The device cannot be stopped right now”
appears, please make sure any Windows Explorer windows or applications
accessing files on the Bio AES are closed. Then try again.
12. Tech Support
If you experience any problems installing your Kanguru BioAES or have any
technical questions regarding any of our products, please call our tech support
department. Our tech support is free and available Monday thru Friday, 9am to
5pm EST.
Call 1-508-376-4245 or
visit our website at www.Kanguru.com