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Replacement parts, Service hints, Technical service – Desa (V)V36EN-B User Manual

Page 34: Specifications

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111253-01E

For more information, visit www.desatech.com

For more information, visit www.desatech.com

34

SPECIFICATIONS

(V)V36EN(S)(H)-B Series

(V)V36EP(S)(H)-B Series

VV36EN(S)(H)C1 Series

VV36EP(S)(H)C1 Series

Btu

21,700/31,000 Btu/hr

21,000/30,000 Btu/hr

Gas Type

Natural

Propane/LP

Ignition

Electronic

Electronic

Manifold Pressure

3.5" w.c.

10.0" w.c.

Minimum Inlet Supply Pressure

5.5" w.c.

11.0" w.c.

Dimension, Inches/mm (HxWxD)

Fireplace (Actual size of
firebox. Measurements do not

36" x 41" x 21

1

/

8

"

36" x 41" x 21

1

/

8

"

include nailing flanges or

914 x 1041 x 537 mm

914 x 1041 x 537 mm

standoffs).

Carton

38" x 44" x 22"

38" x 44" x 22"

965 x 1118 x 559 mm

965 x 1118 x 559 mm

Weight, lbs/kg*

Fireplace

120 lbs/55 kg

120 lbs/55 kg

Shipping

123 lbs/56 kg

123 lbs/56 kg

*For refractory lined models add 60 pounds.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local
gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA’s Customer Service Depart-
ment at 1-866-672-6040. When calling, please have your model and
serial numbers of your heater ready.

You can also visit DESA’s technical service web site at
www.desatech.com.

REPLACEMENT PARTS

Note:

Use only original replacement parts. This will protect your

warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA’s Customer Service De-
partment at 1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA at 1-866-672-6040 for
referral information.
When calling DESA, have ready
• model number of your fireplace
• the replacement part number

REPLACEMENT PARTS
SPECIFICATIONS
SERVICE HINTS
TECHNICAL SERVICE