Trouble-shooting – Formax FD 2002 User Manual
Page 16
TROUBLE-SHOOTING
TROUBLE
POSSIBLE CAUSE
REMEDY
Control panel lights are
not illuminated.
No power at the wall outlet.
No power to the machine inlet.
No power to the control panel.
Internal electrical failure
Check wall outlet.
Check power cord for frayed/broken
wires.
Press the button on the circuit breaker.
Call for service
“Cover Open” light is on.
Cover open
Magnetic switch is broken.
Close cover
Call for service
“Paper Out “ light is on.
In-feed tray is empty.
Place documents on the in-feed tray.
“Fault detect” light is on.
Paper misfeed
Paper jammed at exit of folder.
Reload paper and press “Reset”.
Remove paper and press “Reset”.
Black marks on the folded
paper.
In-feed tires, separator, fold
rollers and/or sealer rollers are
dirty.
Clean the parts with approved roller
cleaner and rejuvenator.
Folds are off.
Fold plate(s) need to be
adjusted
Adjust fold stop and or fine tuning knob
Fold is skewed.
In-feed tray is out of
adjustment.
Paper side guides need to be
reset.
Turn skew adjuster knob to remove the
skew.
Loosen side guides rest and lock into
position, side guides should be evenly
balanced
Documents are wrinkled
or crunched.
Fold plates are not inserted
correctly.
Piece of paper or other material
is stuck in the fold plate.
Remove and reinstall fold plates. Be
sure they’re properly positioned.
Remove object from the fold plate.
In-feed tray lever does
not work
Broken spring
Call for service
Double feeding forms
Documents stuck together
Feed tire or separator worn
Jog forms to remove static electricity.
Call for service
Not feeding documents
Feed tire dirty
Feed tire or separator worn
Clean feed tire
Call for Service
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