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Trouble-shooting – Formax FD 2002 User Manual

Page 16

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TROUBLE-SHOOTING

TROUBLE

POSSIBLE CAUSE

REMEDY

Control panel lights are

not illuminated.

No power at the wall outlet.

No power to the machine inlet.

No power to the control panel.

Internal electrical failure

Check wall outlet.

Check power cord for frayed/broken

wires.

Press the button on the circuit breaker.

Call for service

“Cover Open” light is on.

Cover open

Magnetic switch is broken.

Close cover

Call for service

“Paper Out “ light is on.

In-feed tray is empty.

Place documents on the in-feed tray.

“Fault detect” light is on.

Paper misfeed

Paper jammed at exit of folder.

Reload paper and press “Reset”.

Remove paper and press “Reset”.

Black marks on the folded

paper.

In-feed tires, separator, fold

rollers and/or sealer rollers are

dirty.

Clean the parts with approved roller

cleaner and rejuvenator.

Folds are off.

Fold plate(s) need to be

adjusted

Adjust fold stop and or fine tuning knob

Fold is skewed.

In-feed tray is out of

adjustment.

Paper side guides need to be

reset.

Turn skew adjuster knob to remove the

skew.

Loosen side guides rest and lock into

position, side guides should be evenly

balanced

Documents are wrinkled

or crunched.

Fold plates are not inserted

correctly.

Piece of paper or other material

is stuck in the fold plate.

Remove and reinstall fold plates. Be

sure they’re properly positioned.

Remove object from the fold plate.

In-feed tray lever does

not work

Broken spring

Call for service

Double feeding forms

Documents stuck together

Feed tire or separator worn

Jog forms to remove static electricity.

Call for service

Not feeding documents

Feed tire dirty

Feed tire or separator worn

Clean feed tire

Call for Service

12

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