After installing the, Hardware, Warranty and return information – Dialogic DM3 Fax Boards DM/F300-1E1-PCI User Manual
Page 2: Sales assistance, Warranty period, Contacting technical support, Returning a product
4. If you are not installing your board in an ISA form
factor PCI slot, remove the ISA edge retainer from the
board.
5. Using the slot’s board guides, insert the edge connector
of the board into the bus slot. Press firmly until the
board is securely seated in the slot.
6. Replace and tighten the retaining screw to secure the
board firmly in the chassis slot (if applicable).
7. Connect external digital telephone cable to the RJ-48C
jack on the board bracket.
8. Select a new PCI slot and repeat steps 3-7 for each
board you are installing.
9. Use the CT Bus cable to connect the board(s) you are
installing to other boards in the system.
NOTE: Your system may include both CT Bus and SCbus
boards. To connect both board types, you must install a CT
Bus/SCbus Adapter on one of the CT Bus boards in a
system. See the CT Bus/SCbus Adapter Quick Install Card
for installation details about the Adapter and the bus
cables. Contact your sales representative to order an
Adapter.
10. Install CT Bus Termination Jumpers only on boards
located at each end of the CT Bus cable. See Physical
Description.
11. Replace the computer cover when finished and reconnect
the power cords.
12. Turn the power to the chassis ON.
CAUTION: If your BIOS is set to use Plug and Play
technology and there are ISA boards in your system, an
IRQ conflict can be created if a DM3 board is assigned
the same IRQ as an ISA board. This could cause the
machine to stop responding. You can prevent this by
entering the BIOS and reserving the appropriate IRQs
(those used by your ISA boards) for ISA use only.
After Installing the
Hardware
After installing the hardware, proceed with the system
software installation as described in the Dialogic
®
System
Software documentation (if applicable).
For technical specifications and product information go to:
.
Warranty and Return
Information
Warranty Period
For specific warranty information for this board, refer to the
Warranty section of the Products page, located at this URL:
http://www.dialogic.com/warranties/.
Contacting Technical Support
Dialogic provides technical support for its products through a
network of value added distributors who are trained to answer
technical questions on installing and configuring Dialogic
®
products. If you are unsure how to contact your support
channel, please call Dialogic in the United States at 973-967-
6600 (9am-5pm EST) and we will assist in obtaining the
appropriate support channel. Outside the United States please
refer to http://www.dialogic.com/support/contactlocal contact information.
Dialogic also provides direct support via Dialogic
®
Pro™
Services agreements. For more details of direct support from
Dialogic please refer to:
Returning a Product
To return a board for warranty repair or any other returns,
please refer to the following:
To return a board for warranty repair, please refer to the
following: http://www.dialogic.com/support/hwfaults. For all
other returns, contact your vendor or Dialogic Customer
Support (for more information, see
http://www.dialogic.com/support/contact/
Sales Assistance
Dialogic, Diva, Eicon, Eicon Networks, Eiconcard , Dialogic Pro and SIPcontrol, among others, are either
registered trademarks or trademarks of Dialogic. Dialogic's trademarks may be used publicly only with
permission from Dialogic. Such permission may only be granted by Dialogic’s legal department at 9800
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will be subject to full respect of the trademark guidelines published by Dialogic from time to time and any use of
Dialogic’s trademarks requires proper acknowledgement. The names of actual companies and products
mentioned herein are the trademarks of their respective owners.
INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC
®
PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY
INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED
IN A SIGNED AGREEMENT BETWEEN YOU AND DIALOGIC, DIALOGIC ASSUMES NO LIABILITY
WHATSOEVER, AND DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING
TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR WARRANTIES
RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT
OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.
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accordance with intellectual property owned or validly licensed by Dialogic and no such licenses are provided
except pursuant to a signed agreement with Dialogic. More detailed information about such intellectual property
is available from Dialogic’s legal department at 9800 Cavendish Blvd., 5
th
Floor, Montreal, Quebec, Canada
H4M 2V9. Dialogic encourages all users of its products to procure all necessary intellectual property
licenses required to implement any concepts or applications and does not condone or encourage any
intellectual property infringement and disclaims any responsibility related thereto. These intellectual
property licenses may differ from country to country and it is the responsibility of those who develop the
concepts or applications to be aware of and comply with different national license requirements.
If you have a sales question, please contact your
local Sales Representative or the Regional Sales Office
for your area. Address, telephone and fax numbers, are
available at the Dialogic website located at:
http://www.dialogic.com/contact.htm
To purchase Dialogic
®
products, please refer to the following
website to locate the appropriate supplier.
.
All contents of this document are furnished for informational use only and are subject to change without notice
and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries (“Dialogic”).
Reasonable effort is made to ensure the accuracy of the information contained in the document. However,
Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors,
inaccuracies or omissions that may be contained in this document.
Dialogic products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
Note:
of connectors (drops).
Your CT Bus cable may
have a different number
CT Bus
Cable
Installing the CT Bus Cable
Colored
Stripe
(Pin 1)
Installing a PCI Board
ISA Slot
PCI Slot
PCI
Board
Computer
Chassis
Remove
Cover
Plate
Network Interface
Cable Connector
CHASSIS GROUND
CHASSIS GROUND
CHASSIS GROUND
XMIT_TIP
XMIT_RING
CHASSIS GROUND
RCV_TIP
RCV_RING
8
7
6
5
4
3
2
1
8
7
6
5
4
3
2
1
Pinouts for t he RJ048C
Jack on Bracket
Connecting to the RJ-48C Jack
Pin 1