Daktronics BA-515 - Manual (Page 6)

1.3 Manual Overview
This manual is divided into the following sections:
Section 1: Contains an overview of the manual and explains the Daktronics drawing
numbering system and Daktronics Exchange and Repair and Return
programs.
Section 2: Lists the drawings needed to determine scoreboard model numbers.
Section 3: Contains tables showing all of the mechanical specifications, circuit
specifications, and maximum power requirements for each model.
Section 4: Lists drawings needed to determine the location of scoreboard components.
Section 5: Lists the electrical schematic drawings for each model.
Section 6: Contains information needed for the mechanical installation for each model.
Section 7: Contains information needed for the electrical installation for each model.
Section 8: Contains information needed to service the scoreboards.
Section 9: Contains information needed to service the team name message centers.
Section 10: Contains descriptions and installation instructions for the various scoreboard
options.
Appendices: Contain reference drawings and ED-7244, Eyebolts.
1.4 Daktronics Exchange and Repair and Return Programs
To serve customers’ repair and maintenance needs, Daktronics offers both an Exchange Program and a
Repair and Return Program.
Daktronics’ unique Exchange Program is a quick, economical service for replacing key components in
need of repair. If a component fails, Daktronics sends the customer a reconditioned replacement
within 24 hours. The customer, in turn, sends the failed component to Daktronics. This not only saves
money but also decreases scoreboard downtime. This service is provided to qualified customers who
follow the program guidelines explained below.
Daktronics provides this service to ensure users get the most from their Daktronics products. Please
call the Help Desk – (877) 605-1115 – if you have questions regarding the Exchange Program or any
other Daktronics service.
When you call the Daktronics Help Desk, a trained service technician will work with you to diagnose
the equipment problem and determine which replacement part to ship. (If, after you make the
exchange, the equipment still has problems, please contact our Help Desk immediately.) If the
replacement part fixes the problem, package the defective part in the same box and wrapping in which
the replacement part arrived, fill out and attach the enclosed UPS shipping document, and RETURN
THE PART TO DAKTRONICS.
For most equipment, you will be invoiced for the replacement part at the time it is shipped. This bill is
due when you receive it.
Daktronics expects immediate return of an exchange part if it does not solve the problem. The
company also reserves the right to refuse equipment that has been damaged due to acts of nature or
causes other than normal wear and tear.
1-2 Introduction