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Section 2: scoreboard troubleshooting, 1 troubleshooting table, Section 2 – Daktronics Tuff Sport Indoor LED Scoreboards User Manual

Page 9: Scoreboard troubleshooting, Troubleshooting table

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Scoreboard Troubleshooting

3

Section 2:

Scoreboard Troubleshooting

IMPORTANT NOTES

:

1. Always disconnect power before doing any repair work on the scoreboard.
2. Permit only qualified service personnel to access internal display electronics.
3. Disconnect power when not using the scoreboard.


Note:
For assistance in the maintenance of team name message centers (TNMCs) or other optional
scoreboard message centers, refer to Section 3 or the service manual that accompanies those units.

2.1 Troubleshooting Table

The table below lists potential problems with the scoreboard and indicates possible causes
and corrective actions. This list does not include every symptom that may be encountered,
but it does present several of the most common situations that may occur.

Many of the solutions offered below provide references to other sections within this manual
or to supplemental product manuals with further detail on how to fix the problem.

If a problem occurs that is not listed or that cannot be resolved using the solutions in the
following table, contact Daktronics using the information provided in Section 4.

Problem

Possible Cause

Solution/Items to Check

Scoreboard doesn’t light
and console doesn’t work

No power to the scoreboard

Check that the main circuit breaker

for the scoreboard is on.

Check that the scoreboard is

receiving 120 (or 240) VAC power

(see Appendix A).

No power to console

Ensure the console is plugged into a

120 (or 240) VAC power supply.

Exchange the console with a

working one, and enter the correct

sport code and/or radio settings to

test. Replace console if necessary.

Scoreboard digits don’t light,
but console works

No wired signal from console

Check that the scoreboard is

receiving 120 (or 240) VAC power

(see Appendix A).

Check that the red DS5 (or DS2)

LED on the driver lights up when

sending commands from the control

console (see Section 2.4).

No radio signal from console

Cycle power to the scoreboard and

watch for radio receiver broadcast/

channel settings (see Section 2.5).