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2 initialization information at startup, 3 display troubleshooting table, Initialization information at startup – Daktronics Tuff Sport Indoor LED Scoreboards User Manual

Page 24: Display troubleshooting table

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TNMC & Electronic Caption Troubleshooting & Maintenance

3.2 Initialization Information at Startup

Every time the display is powered up and there is no All Sport

®

signal present, the display

will run through an initialization process, during which it will test all LEDs and addresses.
First, the message center will display the proper address number.

If the entire display fails at startup, power may not be properly connected, or the address
setting may not be correct on the display driver. Check both in the event of a failure.

3.3 Display Troubleshooting Table

The table below lists potential problems with the display and indicates possible causes and
corrective actions. This list does not include every symptom that may be encountered, but it
does present several of the most common situations that may occur.

Many of the solutions offered below provide references to other sections within this manual
with further detail on how to fix the problem.

If a problem occurs that is not listed or that cannot be resolved using the solutions in the
following table, contact Daktronics using the information provided in Section 4.

Symptom/Condition

Possible Remedy

One or more LEDs on a single
module fails to light or turn off

Check/replace the ribbon cables on the module.

Replace the module (see Section 3.6).

A section of the display is not
working; section extends all the
way to the right side of the display

Check/replace the ribbon cables running to the first module
that is not working.

Replace the first module/driver on the left side of the first
module that is not working (see Section 3.6).

Replace the second module that is not working
(see Section 3.6).

Replace the power supply assembly on the first module that
is not working (see Section 3.6).

One row of modules does not work
or is garbled

Replace the first module (see Section 3.6).

Replace the display driver (see Section 3.6).

A group of modules which shares
the same power supply assembly
fails to work

Replace the power supply assembly (see Section 3.6).

Entire display fails to work

Check for proper line voltage into the power termination panel.

Check/replace the ribbon cable to the modules.

Check the voltage settings on the power supplies.

Check/replace the signal cable to the display driver.

Replace the display driver (see Section 3.6).