Customer support – Comtech EF Data CDM-500 User Manual
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Copyright © Comtech EFData, 2000. All rights reserved. Printed in the USA.
Comtech EFData, 2114 West 7th Street, Tempe, Arizona 85281 USA, (480) 333-2200, FAX: (480) 333-2161.
Customer Support
Contact the Comtech EFData Customer Support Department for:
•
Product support or training
•
Information on upgrading or returning a product
•
Reporting comments or suggestions concerning manuals
A Customer Support representative may be reached at:
Comtech EFData
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
(480) 333-2200 (Main Comtech EFData Number)
(480) 333-4357 (Customer Support Desk)
(480) 333-2161 FAX
or, E-Mail can be sent to the Customer Support Department at:
Contact us vi
1. To return a Comtech EFData product (in-warranty and out-of-warranty) for
repair or replacement:
2. Request a Return Material Authorization (RMA) number from the Comtech
EFData Customer Support Department.
3. Be prepared to supply the Customer Support representative with the model
number, serial number, and a description of the problem.
4. To ensure that the product is not damaged during shipping, pack the product in
its original shipping carton/packaging.
5. Ship the product back to Comtech EFData. (Shipping charges should be prepaid.)
For more information regarding the warranty policies, see Error! Reference source not
found., p. Error! Bookmark not defined..