Customer support – Comtech EF Data SMS-451 User Manual
Page 4
Customer Support
Contact the Comtech EF Data Customer Support Department for:
• Product support
• Information on returning/upgrading a product
• Product training
• Reporting comments or suggestions concerning manuals
An Comtech EF Data Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.2161 (Main FAX Number)
480.333.2540 (Marketing FAX Number)
or, E-Mail can be sent to the Customer Support Department at:
or, contact Customer Support Department at the web site:
www.comtechefdata.com
To return an Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
1. Request a Return Material Authorization (RMA) number from the Comtech EF
Data Customer Support Department. Be prepared to supply the Customer
Support representative with the model number, serial number, and a description
of the problem.
2. To ensure that the product is not damaged during shipping, pack the product in
its original shipping carton/packaging.
3. Ship the product back to Comtech EF Data. (Shipping charges should be
prepaid.)
For more information regarding the warranty policies, refer to the disclaimer page located
behind the title page.
ii