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Customer support – Comtech EF Data Ku-Band Power Amplifier with Optional L-Band User Manual

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Customer Support

Contact the Comtech EF Data Customer Support Department for:

Product support or training

Information on upgrading or returning a product

Reporting comments or suggestions concerning manuals


A Customer Support representative may be reached at:

Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA

480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX


or, E-Mail can be sent to the Customer Support Department at:

[email protected]


Contact us via the web at

www.comtechefdata.com

.

1. To return a Comtech EF Data product (in-warranty and out-of-warranty) for

repair or replacement:


2. Request a Return Material Authorization (RMA) number from the Comtech EF

Data Customer Support Department.


3. Be prepared to supply the Customer Support representative with the model

number, serial number, and a description of the problem.


4. To ensure that the product is not damaged during shipping, pack the product in

its original shipping carton/packaging.


5. Ship the product back to Comtech EF Data. (Shipping charges should be

prepaid.)


For more information regarding the warranty policies, see Warranty Policy, p. vii.