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8 support and service, 1 beckhoff's branch offices and representatives, 2 beckhoff headquarters – BECKHOFF CB3060 User Manual

Page 108: 1 beckhoff support, 2 beckhoff service

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Chapter: Support and Service

Beckhoff's Branch Offices and Representatives

page 108

Beckhoff New Automation Technology CB3060

8 Support and Service

Beckhoff and their partners around the world offer comprehensive support and service, making available
fast and competent assistance with all questions related to Beckhoff products and system solutions.

8.1 Beckhoff's Branch Offices and Representatives

Please contact your Beckhoff branch office or representative for local support and service on Beckhoff
products.
The addresses of Beckhoff's branch offices and representatives around the world can be found on her
internet pages: http://www.beckhoff.com
You will also find further documentation for Beckhoff components there.

8.2 Beckhoff Headquarters

Beckhoff Automation GmbH & Co. KG
Eiserstr. 5
33415 Verl
Germany

phone:

+49(0)5246/963-0

fax:

+49(0)5246/963-198

e-mail:

[email protected]

web:

www.beckhoff.com

8.2.1 Beckhoff Support

Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:

o support
o design, programming and commissioning of complex automation systems
o and extensive training programs for Beckhoff system components

hotline:

+49(0)5246/963-157

fax:

+49(0)5246/963-9157

e-mail:

[email protected]

8.2.2 Beckhoff Service

The Beckhoff Service Center supports you in all matters of after-sales service:

o on-site service
o repair service
o spare parts service
o hotline service

hotline:

+49(0)5246/963-460

fax:

+49(0)5246/963-479

e-mail:

[email protected]