BECKHOFF CX50x0 - Manual (Page 72)

Notes on the documentation
70 CX50x0 - Hardware Documentation
Faults
Please also refer to the Safety instructions section.
Possible faults and their correction
Fault Cause Procedures
no function after the Embedded
PC has been switched on no power supply for the Embedded PC
other causes 1. Check fuse
2. Measure voltage at
connection, check plug
wiring
Call Beckhoff support
Embedded PC does not boot fully Hard disk damaged (e.g. due to switching
off while software is running), incorrect
setup,
other causes
Check setup
Call Beckhoff support
Computer boots, software starts,
but control does not operate
correctly Cause of the fault is either in the software
or in parts of the plant outside the
Embedded PC Call the manufacturer of the
machine or the software.
CF card access error Faulty CF card, faulty CF slot Use a different CF card to
check the CF slot
Call Beckhoff support
Embedded PC only works
partially or temporarily Defective components in the Embedded
PC Call Beckhoff support
Please make a note of the following information before contacting Beckhoff service or support:
1. Precise device ID: CXxxxx-xxxx
2. Serial number
3. Hardware version
4. Any interfaces (N030, N031, B110, ...)
5. TwinCAT version used
6. Any components / software used
The quickest response will come from support / service in your country. Therefore please contact your regional
contact. For details please refer to our website at www.beckhoff.com or ask your distribution partner.