Dell 1100 - Manual (Page 76)

68 Appendix
www
.dell.com | support.dell.com
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who
purchased through an Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and
conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at
www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or
the accuracy of the listings of products you purchase from a third party.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why
we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly
from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or
a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories — Unless you have a separate agreement with Dell, all hardware,
accessories, peripherals, parts, and unopened software still in its/their sealed package, excluding the products listed
below, may be returned within twenty-one (21) days from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:
• New Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ products (excluding PowerVault 160T
tape libraries) may be returned within thirty (30) days from the date on the packing slip or invoice, except
that new PowerEdge SC servers and n series products purchased from the Small and Medium Business Sales
Division may only be returned within fourteen (14) days from the date on the packing slip or invoice.
• Application software or an operating system that has been installed by Dell may not be returned unless you
return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable
to your purchase, you may not return application software or an operating system).
• Nondefective third-party and Dell-branded software, peripheral, electronics and accessory products (for
example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third-party
software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's
"Software & Peripherals" or "Electronics & Accessories" groups, may be returned within twenty-one (21) days
from the date on the packing slip or invoice, but a fifteen percent (15%) return fee may be deducted from
any refund or credit.
• Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault 160T tape
libraries, enterprise software, non-Dell-branded enterprise products, software and/or software licenses, or any
non-Dell-customized hardware and/or software product(s) may not be returned at any time.
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished
PowerEdge, PowerConnect, and PowerVault products may be returned within thirty (30) days from the date on the
packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be
returned within fourteen (14) days of the date on the packing slip or invoice.
1100-OM_EN.book Page 68 Friday, May 20, 2005 3:14 PM