Delphi NAV200 - Manual (Page 80)

Delphi NAV200
80
Section 17 Troubleshooting
The Delphi NAV200 unit is designed and built to provide trouble-free
performance. If it does not appear to be functioning properly, please follow these
troubleshooting guidelines.
No GPS fix:
1. Check the satellite icon in the upper right corner of the map view
screen.
2. Make sure the antenna on the unit is pointed outward and upward,
providing a clear view of the sky.
3. Ensure that the vehicle does not have a heat-reflecting or heated
windshield. These cut out GPS signals. An external antenna can be
purchased from your retailer to help ensure adequate GPS signal
reception.
4. The first time you use Delphi NAV200, it may take several minutes to
get the first GPS fix. The unit self-calibrates and locates the satellites.
The information it discovers this time is stored in memory so from that
point on, it should take less than 40 minutes to get a fix. If you travel
overseas, the unit can take up to 20 minutes to acquire a first fix.
GPS randomly loses its fix:
Many factors can affect GPS reception. It is best to be outdoors with a
clear view of the sky.
The GPS receiver continues to search for a signal and automatically
recalculates the route once the reception is restored.
No audible destination instructions:
Check the volume. Adjust volume with dial on right side of unit.
Unit does not start:
Check that you have followed the instructions. If the unit still does not
work, call Delphi Customer Service (1-877-667-8700) or check the Delphi
website:
www.nav200.delphi.com .
Contacting Technical Service Support
For additional information in solving problems with Delphi NAV200, contact
Delphi at 1.877.667.8700 Monday - Friday, 8:00 am - 8:00 pm, Saturday 10:00
am – 5:00 pm, and Sunday 10:00 am – 4:00 pm, Eastern Standard Time, or visit
www.nav200.delphi.com .