ILUMINARC Ilumipanel™ 180 IP - Manual (Page 27)

Technical Information
Ilumipanel 180 IP Optic 15/30 RGBWA User Manual Rev. 12 23
DO NOT write
the RMA #
directly on the box.
Instead, write it on a
properly affixed label.
ILUMINARC
® reserves
the right to use
its own
discretion to
repair or replace
returned product(s).
Always keep the
original box and
all packaging
material as you
will need those to ship the
unit back to ILUMINARC
®
Returns Procedure
The user must send the merchandise prepaid, in the original box, and with its original packing
and accessories. ILUMINARC
® will not issue call tags.
Call ILUMINARC ® and request a Return Merchandise Authorization Number (RMA #) before
shipping the product. Be prepared to provide the model number, serial number, and a brief
description of the cause for the return.
The user must clearly label the package with a Return Merchandise Authorization Number
(RMA #). ILUMINARC
® will refuse any product returned without an RMA #.
Once you receive the RMA #, please include the following information on a piece of paper
inside the box:
· Your name
· Your address
· Your phone number
· The RMA #
· A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. As a suggestion, proper FedEx packing or
double-boxing is the shipping method ILUMINARC
® recommends.
Contact Us
WORLD HEADQUARTERS - ILUMINARC®
General Information
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: (954) 923-3680
Fax: (800) 544-4898
Technical Support
Voice: (800) 762-1074
Email: [email protected]
World Wide Web
www.iluminarc.com
UNITED KINGDOM AND IRELAND - Chauvet Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
Technical Support
Email: [email protected]
World Wide Web
www.chauvetlighting.co.uk
MEXICO - Chauvet Mexico
General Information
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: +52 (728) 285-5000
Technical Support
Email: [email protected]
World Wide Web
www.chauvet.com.mx
CHAUVET EUROPE - Chauvet Europe BVBA
General Information
Address: Stokstraat 18
9770 Kruishoutem
Belgium
Voice: +32 9 388 93 97
Technical Support
Email: [email protected]
World Wide Web
www.chauvetlighting.eu
Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux, contact the dealer of record. Follow their
instructions to request support or to return a product. Visit our website for contact details.