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After installing hardware, Warranty and return information, Sales assistance – Dialogic DM3 Media Boards DMV160LP User Manual

Page 2: Warranty period, Returning a product

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Installing the Universal PCI Board

ISA Slot

PCI Slot

PCI

Board

Computer

Chassis

Remove

Cover

Plate

7. If desired, use the optional CT Bus cable to connect the

board(s) you are installing to other boards in the system.

Installing the CT Bus Cable

NOTE:
Your CT Bus cable may
have a different number
of connectors (drops).

CT Bus

Cable

Colored

Stripe

(Pin 1)

NOTE: Your system may include both CT Bus and
SCbus boards. To connect both board types, you must
install a CT Bus/SCbus Adapter on one of the CT Bus
boards in the system. See the CT Bus/SCbus Adapter
Quick Install Card
for installation details about the
adapter and the bus cables. Contact your Dialogic sales
representative to order an adapter and bus cables.

8. Install CT Bus termination jumpers only on boards

located at each end of the CT Bus cable. (If your system
includes CT Bus and SCbus boards, you must also install
termination jumpers at the end of the CT Bus boundary
where the CT Bus and SCbus transition takes place.)
NOTE: CT Bus signals are terminated when both jumper
clips are installed (pin 1 to pin 2, and pin 3 to pin 4).

9. Replace the computer cover when finished and reconnect

the power cords.

Optional Steps When Using RJ-21Q Adapter Cable
and Universal Breakout Box

10. Connect the RJ-25 connectors (P1-P6) on the RJ-21Q

adapter cable to the jacks (J1-J6) on the board bracket.

NOTE: Connect P1 on the adapter cable to J1 on the
board bracket, P2 to J2, P3 to J3, P4 to J4, P5 to J5, and
P6 to J6.

11. If desired, hook up the RJ-21Q connector on the adapter

cable to Jack A on the universal breakout box.

Connecting the Universal Breakout Box

RJ-11 to RJ-21X

Universal Breakout Box

P1
P2
P3
P4
P5
P6

To

Network Lines

RJ-11

Cables

RJ-21X to RJ-25

Adapter Cable

Jack A

12. If you performed step 11, then connect each RJ-11 cable

to jacks 1-16 on the universal breakout box (jacks 17
through 25 are not used). Connect the other end of each
RJ-11 cable to a network line.

You can order these optional parts through your Dialogic
sales representative: RJ-21Q adapter cable (model name
CBL6RJ25TORJ21Q, Dialogic part number 884-292-XX)
and universal breakout box (model name BOB25POSJ11W,
Dialogic part number 882-753-XX).

For your reference, the pinout for J1 through J6 is provided in
the following graphic.

Pinout for J1-J6 on the Board Bracket

6

−−Ring C

5

−−Ring B

4

−−Tip A

3

−−Ring A

2

−−Tip B

1

−−Tip C

After Installing Hardware

After installing the hardware, turn the power to the chassis
ON. Proceed with the system software installation as
described in the system software documentation.

CAUTION: If your BIOS is set to use Plug and Play
technology and there are ISA boards in your system, an IRQ
conflict can be created if a DM3 board is assigned the same
IRQ as an ISA board. This could cause the machine to stop
responding. You can prevent this by entering the BIOS and
reserving the appropriate IRQs (those used by your ISA
boards) for ISA use only. For technical specs and product
information go to: http://www.dialogic.com/products.htm.

Warranty and Return Information

Warranty Period

For specific warranty information for this board, refer to the
Warranty section of the Products page, located at this URL:
http://www.dialogic.com/warranties/.

Dialogic provides technical support for its products through a
network of value added distributors who are trained to answer
technical questions on installing and configuring Dialogic

®

products. If you are unsure how to contact your support
channel, please call Dialogic in the United States at 973-967-
6600 (9am-5pm EST) and we will assist in obtaining the
appropriate support channel. Outside the United States please
refer to http://www.dialogic.com/support/contact to obtain
local contact information. Dialogic also provides direct
support via Dialogic

®

Pro™ Services agreements. For more

details of direct support from Dialogic please refer to:
http://www.dialogic.com/support/DialogicPro.

Returning a Product

To return a board for repair or any other returns, please refer
to the following: http://www.dialogic.com/support/hwfaults.
To return a board for warranty repair, please refer to the
following: http://www.dialogic.com/support/hwfaults. For all
other returns, contact your vendor or Dialogic Customer
Support (for more information, see
http://www.dialogic.com/support/contact/ ).

Sales Assistance

If you have a sales question, please contact your local Sales
Representative or the Regional Sales Office for your area.
Address, telephone and fax numbers, are available at the
Dialogic website: http://www.dialogic.com/contact.htm. To
purchase Dialogic

®

products, refer to the following website:

http://www.dialogic.com/purchase.htm.

All contents of this document are furnished for informational use only and are subject to change without notice
and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries (“Dialogic”).
Reasonable effort is made to ensure the accuracy of the information contained in the document. However,
Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors,
inaccuracies or omissions that may be contained in this document.

INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC

®

PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY
INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED
IN A SIGNED AGREEMENT BETWEEN YOU AND DIALOGIC, DIALOGIC ASSUMES NO LIABILITY
WHATSOEVER, AND DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING
TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR WARRANTIES
RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT
OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.

Dialogic products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.

It is possible that the use or implementation of any one of the concepts, applications, or ideas described in this
document, in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or
more patents or other intellectual property rights owned by third parties. Dialogic does not provide any
intellectual property licenses with the sale of Dialogic products other than a license to use such product in
accordance with intellectual property owned or validly licensed by Dialogic and no such licenses are provided
except pursuant to a signed agreement with Dialogic. More detailed information about such intellectual property
is available from Dialogic’s legal department at 9800 Cavendish Blvd., 5

th

Floor, Montreal, Quebec, Canada

H4M 2V9. Dialogic encourages all users of its products to procure all necessary intellectual property
licenses required to implement any concepts or applications and does not condone or encourage any
intellectual property infringement and disclaims any responsibility related thereto. These intellectual
property licenses may differ from country to country and it is the responsibility of those who develop the
concepts or applications to be aware of and comply with different national license requirements.

Dialogic, Diva, Eicon, Eicon Networks, Eiconcard, Dialogic Pro and SIPcontrol, among others, are either
registered trademarks or trademarks of Dialogic. Dialogic's trademarks may be used publicly only with
permission from Dialogic. Such permission may only be granted by Dialogic’s legal department at 9800
Cavendish Blvd., 5th Floor, Montreal, Quebec, Canada H4M 2V9. Any authorized use of Dialogic's trademarks
will be subject to full respect of the trademark guidelines published by Dialogic from time to time and any use of
Dialogic’s trademarks requires proper acknowledgement. The names of actual companies and products
mentioned herein are the trademarks of their respective owners.

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