Dataman 448Pro - Manual (Page 28)

• completed "DEVICE PROBLEM REPORT" form
• photocopy of a dated proof of purchase
Without all these items we cannot admit your
programmer to repair.
Note:
You may find the "DEVICE PROBLEM REPORT" form at our Internet site
(
www.dataman.com ).
If you have an unsupported target device
If you need to operate on a target device not supported by the control program for
programmer, please do not despair and follow the next steps:
•
Look in the device list of the latest version of the control program on our Internet site
(section Device List, file corresponded to your programmer). Your new target device
might already be included in this version! If yes, download the file PG4UWARD.exe
and install the new version of the control program.
• Contact Dataman direct, filling up a "Device Problem Report" form following the
instructions at the end of this form. We may need detailed data sheets of your target
device and, if possible, samples. The samples will be returned to you after we
include your target device in a new version of PG4UW.
Note:
See also AlgOR service at our Internet site (www.dataman.com ), section 'Support'
Warranty terms
The manufacturer, Dataman Programmers Ltd, gives a guarantee on failure-free
operating of the programmer and all its parts, materials and workmanship for three-year
(Dataman-448Pro) from the date of purchase. This warranty is limited to 25,000-cycles
on DIL ZIF socket or 10,000-cycles on other ZIF sockets). If the product is diagnosed as
defective, Dataman Programmers Ltd or the authorized repair center will repair or
replace defective parts at no charge. Parts used for replacement and/or whole
programmer are warranted only for the reminder of the original warranty period.
For repair within the warranty period, the customer must prove the date of purchase.
This warranty terms are valid for customers, who purchase a programmer directly from
Dataman company. The warranty conditions of Dataman sellers may differ depending
on the target country law system or Dataman seller’s warranty policy.
The warranty does not apply to products that are of wear and tear or mechanically
damaged. Equally, the warranty does not apply to products opened and/or repaired
and/or altered by personnel not authorized by Dataman, or to products that have been
misused, abused, accidentated or that were improperly installed.
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