Service and warranty, Reporting safety defects, No te s – Mini 2011 Cooper Convertible User Manual

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Service and warranty

We recommend that you read this publication
thoroughly.
Your MINI is covered by the following warran-
ties:

New Vehicle Limited Warranty

Rust Perforation Limited Warranty

Federal Emissions System Defect Warranty

Federal Emissions Performance Warranty

California Emission Control System Limited
Warranty

Detailed information about these warranties is
listed in the Service and Warranty Information
Booklet for US models or in the Warranty and
Service Guide Booklet for Canadian models.
Your vehicle has been specifically adapted and
designed to meet the particular operating con-
ditions and homologation requirements in your
country and continental region in order to
deliver the full driving pleasure while the vehicle
is operated under those conditions. If you wish
to operate your vehicle in another country or
region, you may be required to adapt your vehi-
cle to meet different prevailing operating condi-
tions and registration requirements. You should
also be aware of any applicable warranty limita-
tions or exclusions for such country or region. In
such a case, please contact Customer Relations
for further information.

Reporting safety defects

For US customers

The following applies only to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration,
NHTSA, in addition to notifying MINI of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone 1-800-831-
1117.

If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or MINI of North
America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safercar.
gov; or write to: administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590. You
can also obtain other information about motor
vehicle safety from http://www.safercar.gov

For Canadian customers

Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may tele-
phone the toll-free hotline 1-800-333-0510.
You can also obtain other information about
motor vehicle safety from http://www.tc.gc.ca/
roadsafety