Fcc customer information – DirecTV SAT GO User Manual

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This equipment complies with Part 68 of the FCC Rules and the requirements adopted by
ACTA. On the back of this equipment is a label that contains a product identifi er in the format
US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone
company. This equipment uses the following USOC Jack: RJ11C. A plug and jack used to
connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may connect to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of the RENs should not exceed fi ve (5.0).

To be certain of the number of devices that may be connected to a line, as determined by the
total RENs, contact your local telephone company. The REN for this product is part of the
product identifi er that has the format US: AAAEQ##TXXXX. The digits represented by ## are
the REN without the decimal point (e.g., 03 is a REN of 0.3).

If this DIRECTV Sat-Go system causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be required. But if
advance notice isn’t practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to fi le a complaint with the FCC if you believe it
is necessary.

The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the proper functioning of your equipment. If they do, you will be
notifi ed in advance in order for you to make necessary modifi cations to maintain uninterrupted
service. Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.

If trouble is experienced with this unit, for repair or warranty information, please contact
DIRECTV Customer Care at the address and phone number listed below. If the equipment
is causing harm to the network, the telephone company may request that you disconnect the
equipment until the problem is resolved.

DIRECTV, Inc.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV

If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this DIRECTV

Sat-Go system does not disable your alarm equipment. If

you have questions about what will disable alarm equipment, consult your alarm company,
telephone company or a qualifi ed installer.

DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable
components.

We recommend the installation of an AC surge arrester in the AC outlet to which this equipment
is connected. Telephone companies report that electrical surges, typically lightning transients,
are very destructive to customer terminal equipment connected to AC power sources.

FCC Customer Information

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