beautypg.com

ParkZone PKZ3680 User Manual

Page 15

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list of the included items, method of payment for any non-warranty expenses

and a brief summary of the problem. Your original sales receipt must also be

included for warranty consideration. Be sure your name, address, and RMA

number are clearly written on the outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt

verifying the proof-of-purchase date. Provided warranty conditions have been

met, your Product will be repaired or replaced free of charge. Repair or re-

placement decisions are at the sole discretion of Horizon Hobby.

Non-Warranty Repairs

Should your repair not be covered by warranty the repair will be completed

and payment will be required without notification or estimate of the expense

unless the expense exceeds 50% of the retail purchase cost. By submitting

the item for repair you are agreeing to payment of the repair without

notification. Repair estimates are available upon request. You must include

this request with your repair. Non-warranty repair estimates will be billed a

minimum of ½ hour of labor. In addition you will be billed for return freight.

Please advise us of your preferred method of payment. Horizon accepts

money orders and cashiers checks, as well as Visa, MasterCard, American

Express, and Discover cards. If you choose to pay by credit card, please

include your credit card number and expiration date. Any repair left unpaid

or unclaimed after 90 days will be considered abandoned and will be

disposed of accordingly. Please note: non-warranty repair is only available on

electronics and model engines.

United States:

Electronics and engines requiring inspection or repair should be shipped to

the following address:

Horizon Service Center

4105 Fieldstone Road

Champaign, Illinois 61822

USA

All other Products requiring warranty inspection or repair should be shipped

to the following address:

Horizon Product Support

4105 Fieldstone Road

Champaign, Illinois 61822

USA

Please call 877-504-0233 or e-mail us at [email protected]

with any questions or concerns regarding this product or warranty.

United Kingdom:

Electronics and engines requiring inspection or repair should be shipped to

the following address:

Horizon Hobby UK

Units 1-4 Ployters Rd

Staple Tye

Harlow, Essex

CM18 7NS

United Kingdom

Please call +44 (0) 1279 641 097 or e-mail us at [email protected]

with any questions or concerns regarding this product or warranty.

Germany:

Electronics and engines requiring inspection or repair should be shipped to

the following address:

Horizon Technischer Service

Hamburger Strasse 10

25335 Elmshorn

Germany

Please call +49 4121 46199 66 or e-mail us at [email protected]

with any questions or concerns regarding this product or warranty.