Datamax I-4208 - Manual (Page 102)

92 I-Class
If experiencing this problem… Try this solution…
Nothing happens when trying
to print using a software
program:
Ensure that the printer is at READY.
Observe the Front Panel, if the READY
light does not flash as you send the format
check the protocol and port settings
between the printer and host.
Ensure the interface cable meets the
requirements found in Section 3.0.1.
Poor print quality:
The printhead may need cleaning; see
Section 5.3.1.
Adjust the Heat and Print Speed settings
through the Front Panel or by host
commands; see Section 4.1.3. (The same
functional commands from the host
computer may override the menu settings;
see Section 4.1.6.)
The media/ribbon combination may not be
compatible; see Section 2.1.
The Printhead Leveling Cam may be
incorrectly adjusted; see Section 5.1.1.
The Platen Roller may be dirty or worn;
see Section 5.3.2.
The Printhead Burn Line may need
adjusting; see Section 5.1.2.
Skips labels when printing:
Quick Media Calibration may be needed;
see Section 3.4.
The Media Sensor may be out of position;
readjust the position; see Section 3.2.
The format may be within 1/8 inch of the
label’s edge. Try reducing or moving the
format slightly.
Unable to print rotated text:
The characters may be formatted outside the
label dimensions. Ensure the row/column
values provide enough room for the height of
the characters or bar code to be printed. See
the I & W Class Programmer’s Manual for
details.