Laerdal Resusci Anne Skills Station Standard - Manual (Page 21)

Laerdal License Server Administrator’s Guide
www.laerdal.com 21
Laerdal License Server Administrator’s Guide
http://www.laerdal.com/completedCourses.asp
If you are online and can connect then you will
get the message: Err: no data
o To verify that the License Server is still not able
to send the report, send a manual report. In
the log file it will say this:
External error when sending report to
http://www.laerdal.com/completedCourses.asp
o Then you should check if there is a proxy
server by checking Internet Explorer -> Tools
-> Internet Options -> LAN settings
o If a proxy server is present:
• Go to Reporting options in the drop down
menu above the Users section.
• Enter the proxy server address and click OK.
• You will have to restart the PC.
• If it still doesn’t work: You may need to route
the License Server machine around the proxy
server and/or special firewall restrictions.
Perhaps put the License Server in an excluded
list or DMZ.
Online Support (FAQs, manuals,
and updates)
http://www.laerdal-sophus.dk
Customer Support
Americas:
Laerdal Help Desk: 1-800-594-9259
[email protected]
europe, Middle east, Africa: [email protected]
Asia-Pacific excluding Japan: [email protected]
Japan: [email protected]
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