Troubleshooting – Laerdal Resusci Anne Skills Station Standard User Manual
Page 19

Laerdal License Server Administrator’s Guide
www.laerdal.com
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Laerdal License Server Administrator’s Guide
note: Configuring the License Server to communicate with the CMS
will delete any existing Resusci Anne Skills Station users from the
License Server user list. This means that if you intend to use the CMS
to administrate users, then it is advisable to do the full installation with
CMS from the very beginning.
Users from other programs (i.e. Microsim and HeartCode) will not be
affected by connecting License server and CMs.
Filtering users
If you have more users in the CMs than you want to import into the
License server you can filter the import by groups, i.e. you can assign
all your RA skills station users to a group and only import that group.
Synchronize on demand
For large user databases (1,000+), we recommend using the
“synchronize on demand” feature. that ensures that only the relevant
user information is synched back and forth instead of synching the full
database.
Connecting more than one License Server to a
single CMS
some institutions might want to have a single CMs for record keeping,
but have several sites with different license needs. the institution
could place a License server on each location and have those interface
with the same CMs over the Internet or VPn. each location would
then need a license key.
Troubleshooting
the Laerdal License server writes log messages to an error log. this
can be accessed through the advance options menu item “show log”
and the default location is: C:\Windows\temp\errors_licserver.txt
Please provide a copy of the log when contacting technical support.
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