Hall Research KVM-U8 - Manual (Page 19)

Model KVM-U4 * KVM-U8
17
2.16.8 OSD Mouse
This setting allows you to change the speed of the cursor in the OSD. The
three available settings are SLOW, MIDDLE, and FAST.
3 Troubleshooting
3.1 No LED display on KVM Switch
• Make sure the KVM Switch has power. If the LED’s still won’t light,
perform a soft reset to KVM switch.
• Power cycle KVM switch.
3.2 Keyboard or mouse not working
• Make sure your keyboard and mouse work fine if directly plugged
into the computer.
o PS/2 computer --- keyboard and mouse are not hot
pluggable, please make sure PS/2 cables are well connected
then reboot the computer.
o USB computer ---- unplug and plug in the USB connector,
wait a few seconds for USB bus emulations and start up
process to complete.
• Do not press any keys on the keyboard while the selected computer
is booting up. Otherwise it might cause a keyboard error or keyboard
to not be detected on the host side.
• Try a different keyboard. Use only 101/102/104-key keyboard.
• Power cycle the unit.
• Avoid moving the mouse or pressing the mouse buttons when
switching ports.
3.3 No video displayed on the monitor.
• Verify all connectors are connected properly.
• Connect your monitor directly to the server to verify that your monitor
is functioning properly.
• Bring up the OSD and confirm the port is selected and connected to
a host.
• Make sure the computer VGA output resolution is supported by the
monitor