EmberGlo Model AR30 - Manual (Page 8)

Warranty
Midco ® International Inc Limited Warranty Policy
Exclusions Terms, Customer Requirements and Instructions
All claims should be fi led through Warranty Central.
Call factory for information (773 604 8700)
Only Authorized Service Providers are authorized to provide Warranty service on all EmberGlo ® , a
Division of Midco ® International Inc., food equipment as described under and Midco ® International
Warranty Policy. A list of providers can be found on our web site: www.emberglo.com
Provisions:
In lieu of an implied warranty, all repairs and replacement parts furnished under our Warranty shall
be f.o.b. point of distribution, but the owner must pay the necessary freight, delivery and labor costs
involved when required. Any Federal, State or Local taxes are also extra. This Warranty is effective for
a period of one year from date of installation. EmberGlo
® Char Broilers and EmberGlo ® Electric Food
Preparation Equipment manufactured by Midco International, sold under the EmberGlo ® trademark,
are guaranteed to be free from defect in material and workmanship under normal use and service for
a period of 1 (one) year after the date of original installation. Midco’s obligation under this Warranty
Policy shall be limited to repairing or replacing, at our option, any part of said equipment which Midco
examination shall disclose to its satisfaction to be thus defective.
Exclusions:
This Warranty Policy does not apply to damages resulting from accident, misuse, abuse or alteration,
nor does it apply to limed steam generators, nor does it apply to any consequential damages. Most
geographical areas require the use of distilled or demineralized water. Tap water is permissible only
with ES Series Steamers. Nor does it apply to Barbriq’s
® , briquettes, or rods used in gas broilers.
Midco’s obligation will be the replacement of the product or parts removed.
Terms:
Under the terms of this Warranty Policy, models considered portable (devices with cords and plug
caps such as EmberGlo Steamers) must be taken or returned to the nearest service provider, trans-
portation prepaid, returned transportation collect. Non-portable units with permanent wiring will be
serviced on the customer’s premises. Under these terms, Midco agrees, within the terms of this War-
ranty period, to make all repairs at no charge by the authorized service provider. Labor and mileage
charges submitted by any other provider not authorized will be the responsibility of the customer.
Customer Requirements:
All charges related to repairs made one (1) year after the date of original installation, during the War-
ranty period will be the responsibility of the customer. The product registration information is located
on the product I.D. plate.
If a part is defective due to workmanship or materials and is removed from the product within the ap-
plicable warranty period and returned to Midco in accordance with the following procedure described,
Midco will, at its option, either repair or replace the part.
Call the factory for Instructions on returned goods.
No equipment may be returned without written authorization from MIDCO. Returned goods
must be shipped prepaid to the factory.
WARNING: Improper installation and use of this product could result in personal or
property injury.
TO VALIDATE WARRANTY:
FILL OUT THE FORM ON THE NEXT PAGE
AND RETURN TO EMBERGLO
Mail: EmberGlo
4140 W Victoria Street
Chicago, IL 60646
Fax: 773 604 4070
Email: [email protected]
Warranty
8
EmberGlo A Division of Midco International Inc 8449-80
Warranty
Return Instructions