Echelon LonWorks USB Network Interface User Manual
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USB Network Interface User’s Guide
21
• If the Device Manager lists Echelon USB Network Interface under
the Universal Serial Bus controllers heading, open the USB Network
Interface item. If the status indicates that the driver is not working
properly, first try repairing the OpenLDV software. If that doesn’t work,
download the latest version of the OpenLDV Installer from Echelon’s web
site. Both of these options are described above.
• Unplug and re-insert the USB interface.
• If the Device Manager does not list Echelon USB Network Interface
under the Universal Serial Bus Controllers item, check the support
area on Echelon’s web site for an updated version of the OpenLDV
Installer. The latest version of the OpenLDV Installer is available from
3. The Echelon USB Network Interface entry shows up in the Universal
Serial Bus Controllers section of the Device Manager, but there is not an
entry in the USB tab of the L
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Interfaces application. What do I
do?
• Open the Device Manager as described above. Then, expand the
Universal Serial Bus Controllers item and double-click Echelon USB
Network Interface. This opens the Properties dialog. Re-check the
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Interface application in Control Panel. The missing entries
should have been re-created.
If the USB interface does not function properly after performing the
action described above, perform the suggested steps in the other items in
this Troubleshooting section before contacting Echelon Support.
4. The USB interface was plugged into the PC before the OpenLDV
software was installed. What do I do?
• Echelon recommends installing the OpenLDV software before connecting
the USB interface to your PC. But if you have not previously installed
the software, a dialog will open requesting that you insert the USB
Network Interface Drivers CD into your CD-ROM drive when you plug in
the USB interface. Insert the CD into the CD-ROM drive and click OK.
If you are connected to the Internet, you could also specify to check
Windows Update for the drivers. Following this, you must install the
OpenLDV software, as described in Chapter 1 of this document.
• If the USB interface does not function properly after performing the
action described above, perform the suggested steps in the other items in
this Troubleshooting section before contacting Echelon Support.