beautypg.com

Troubleshooting, Support, Repairs – Delta CS64A User Manual

Page 20

background image

20

11. Troubleshooting

The CS64A's output indicator LEDs provide helpful troubleshooting information.

The green LEDs come on when the output voltage reaches approximately 2 volts and
gradually increase in intensity as the output voltage increases, so they should be at least
slightly on for all but very dark objects.

If the green indicator LEDs are off (or very dim), when light colored material is in the
normal sensing area, check for:

1. Dirt buildup on the window

2. Incorrect sensor to target distance

3. Problems with power supply or wiring

12. Support

Delta offers extensive telephone support on all of its products, both before and after the
sale. Delta offers testing of samples using color sensors or spectrometer. To have
samples tested, send them to:

On new applications, this testing is typically done at no charge. If required, training and
field support can be provided on a time and expense basis.

13. Repairs

If a CS64A needs repair, call Delta to receive an RMA number before returning unit.
Including a brief description of the problem will help to speed the repair time.

Delta Computer Systems, Inc.
1818 SE 17

th

Street

Battle Ground, WA 98604

Attn: Color Sample Testing

(360) 254-8688
FAX (360) 254-5435