Acrosser service contact info – Acrosser AES-HM76Z1FL User Manual
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Acrosser service contact info:
We deeply appreciate you purchase Acrosser products. If you have any questions or problems about
Acrosser products, the following is the suggested procedures: We will answer your questions a.s.a.p.
1) Describe your info and Acrosser system info
A.
Your company name: _____________
B.
Your contact info: ____________________ & phone number: _________________
C.
Your e-mail address: ______________________
D.
Your company address: ___________________________________________
__________________________________________
E.
Acrosser model name: _____________________
F.
Acrosser Serial Number: _____________________
2) Describe system configuration
A.
CPU type ________________
B.
Memory size ___________________
C.
Storage (e.g. HDD or CF or SSD) ___________________
D.
Extra peripherals (e.g. graphic card) __________________________
E.
Operating system & version (e.g. Windows 7 embedded) ____________________
F.
Special API or driver ____________________ (If yes, please provide it for debug, thank you.)
G.
Running applications _____________________
H.
Other _________________________
3) Describe your problems or questions:
4) Send the above info to one of the following Acrosser contact windows:
A.
Acrosser local Sales Rep
B.
Acrosser authorized channels
C.
D.
Acrosser FAX number --- 886-2-29992887