3DLABS Oxygen VX1 - Manual (Page 35)

Systems and Networks
26
S OLUTION : Within a few seconds, the error messages should be replaced by a window
that allows you to set a display resolution. Pick your preferred resolution
from the list and you should get the sharp results you expected.
Systems and Networks
Q UESTION : Since installing the Oxygen card, my system either hangs or crashes to a
blue screen when I try to start up, or the system starts up but VGA
graphics don’t display.
S OLUTION : Try to disable “VGA Palette Snoop.” Follow these steps.
1. Remove the Oxygen card and reinstall your old graphics card. See
Chapter 1 - Installation, for instructions.
2. Restart your system and enter Setup at the on-screen prompt. The key
command to enter Setup can differ with each BIOS, so consult your
system documentation if you do not see the command displayed as the
system boots.
3. Disable VGA Palette Snoop, again consulting your system
documentation for its specific location in your BIOS.
4. Choose Exit and Save Settings.
5. Shut down, remove your old graphics card, and reinstall your Oxygen
card.
S OLUTION : Make sure that you are not using an old graphics board driver, and that you
have uninstalled any other graphics drivers — particularly those provided by
other companies using 3Dlabs chipsets.
S OLUTION : Please see the Oxygen and Permedia System Integration Guide in the
Troubleshooting FAQ section at
http://www.3dlabs.com/support
S OLUTION : You may need to update your system BIOS. See your system documentation
for system BIOS update information.
Q UESTION : I’m experiencing network problems since I installed my Oxygen card.
S OLUTION : You may need to reinstall or update your Ethernet driver. See your system or
Ethernet adapter documentation for more information.
Online Information
If you cannot find the problem you are experiencing, or the solution to a problem, listed in
this chapter, check the Troubleshooting FAQ list at http://www.3dlabs.com/support, or
contact your Oxygen card vendor for additional help.