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Collision damage repair, Collision damage repair -13, Onstar – Cadillac 2010 DTS User Manual

Page 463: Additional program information, Collision parts

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Additional Program Information

All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.

General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.

Collision Damage Repair

If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
will diminish your vehicle's resale value, and safety
performance can be compromised in subsequent
collisions.

Collision Parts

Genuine GM Collision parts are new parts made with
the same materials and construction methods as the
parts with which your vehicle was originally built.
Genuine GM Collision parts are your best choice to

ensure that your vehicle's designed appearance,
durability and safety are preserved. The use of
Genuine GM parts can help maintain your
GM New Vehicle Warranty.

Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases,
the parts being recycled are from undamaged sections
of the vehicle. A recycled original equipment GM part,
may be an acceptable choice to maintain your vehicle's
originally designed appearance and safety performance,
however, the history of these parts is not known.
Such parts are not covered by your GM New Vehicle
Limited Warranty, and any related failures are not
covered by that warranty.

Aftermarket collision parts are also available. These are
made by companies other than GM and may not have
been tested for your vehicle. As a result, these parts
may fit poorly, exhibit premature durability/corrosion
problems, and may not perform properly in subsequent
collisions. Aftermarket parts are not covered by your
GM New Vehicle Limited Warranty, and any vehicle
failure related to such parts are not covered by
that warranty.

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