AT&T AT&T 7650 - Manual (Page 12)

I N C A S E O F D I F F I C U L T Y
If you hear noise in the handset and
the buttons don’t work:
• The base unit and handset might not be
set to the same security code. Place
the handset in the base for at least
15 seconds to reset the security code.
If you hear other calls while using the
phone:
» Press iCHANNEL. to Change to another
channel.
• Disconnect the base from the
telephone jack and plug in a regular
telephone. If you still hear other
calls, the problem is probably in
your wiring or local service. Call
your local phone company.
If your announcement is incomplete:
The unit is voice-activated and will stop
recording if you pause for more than
seven seconds. Try recording the
announcement without pausing.
If messages are incomplete:
• The system can accept messages up
to two minutes long.
• If the caller pauses for more than
seven seconds, the system stops
recording and disconnects the call.
• If the memory becomes full during
a message, the system stops
recording and disconnects the call.
If you have difficulty hearing messages
Try adjusting the volume control on
the base.
IJ the Message 'Window is buink:
* Make sure the power cord is
plugged into an electrical outlet not
controlled by a wall switch.
• Inspect the connection at the back
of the answering system.
If the system does not answer after the
correct number of rings:
•
Make sure the system is ON; the
Message Window should be lit.
• If Toll Saver is on, the number of
rings changes from four to two
when you have messages waiting.
• In some cases, the system might be
affected by the ringing system used
by the local telephone company.
• If the memory is full or the system
is off, the system answers after
10 rings.
If the system does not respond to remote
commands:
• Make sure you are calling from a
touch tone phone. When you dial a
number, you should hear tones; if
you hear clicks instead, the phone
is not a touch tone phone.
• Some telephones transmit only one
brief tone each time you press a key.
If you are using one of these
telephones, the answering system
might not detect your Access Code
while the announcement is playing.
Wait until the announcement is
over, and enter your code again.
• There might be noise interference
on the phone line you are using.
Press the dial buttons firmly.
• Make sure you are entering your
access code correctly.
NOTE: After a power failure the Access
Code might revert to the factory setting
of 50.
Other Problems:
• Make sure you have followed the
instrnctior^ in thi'-'. I'n'M'iM:''’ TO
correct the problem.
■ If you cannot correct the problem,
press the Reset button on the back
of the base unit. The system deletes
the announcement and any
messages, and begins the
formatting routine explained in the
------- Installation section of this manual.