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In case of difficulty – AT&T AT&T 7650 User Manual

Page 11

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I N C A S E O F D I F F I C U L T Y

If you have difficulty operating this

phone, try the suggestions below.

If you still have trouble, call the
National Service Center at 1 800

222-3111.

To turn Answering System Offfrom a

remote location

1

Dial your telephone number.

2

When the answering system

responds, enter your 2-digit Remote
Access

Code.

The

system

announces whether or not you have
any messages, then beeps twice and
is ready to accept a command.

3

Press ¡#i, % to turn the system Off.

To turn Answering System On from a

remote location

1

Dial your telephone number.

2

Let the phone ring at least 10 times.

When

the

answering

system

responds, enter your 2-digit Remote
Access

Code.

The

system

announces whether or not you have
any messages, then beeps twice and

is ready to accept a command.

3

Press ;#!, [

0] to turn the system On.

If the phone doesn’t work at all, check
these items first:

Make sure the AC Adapter on the
power cord is plugged into an

outlet not controlled by a wall
switch.

Make sure the telephone line cord

is plugged firmly into the base unit
and the telephone jack.

Make sure the base antenna is fuUy
extended.

If the phone does not beep when
you press iPHONEi. the batteries

might need recharging.

Tf th'? LOW B.MTLRY ligh' on.

the batteries need recharging.

Make sure the battery pack is
installed correctly.

If you have rotary service on your

phone line, make sure the dial
MODE switch is set to DP.

If the above suggestions don’t solve
the problem, try resetting the

______security code (see below).________

If you hear a two-beep signal when you
try to use the handset:

• The handset and base are not

communicating properly. You

might be out of range while
attempting to dial. Move closer
to the base and try the call again.

■ If moving closer to the base

doesn’t help, the handset and base
might be set to different security
codes.To reset the code, try the

following:
- Place the handset in the base,

and check to make sure the
CHARGING light is on. Wait

15 seconds, then pick up the

handset and press '-

phone

I. The

phone should operate properly.
If it doesn’t, try the next step.

Place the handset in the base,
and check to make sure the
CHARGING light is on.

Unplug the AC adapter from
the outlet, wait 15 seconds,
then plug it in again. The

CHARGING light should go
on. Wait another 15 seconds,
then pick up the handset and
press

PHONE'.

The phone should

operate properly. If it doesn’t,
try the next step.

Pick up the handset, open the
battery compartment, and un
plug the battery pack. Wait 15
seconds, then reinstall the

battery pack, close the battery
compartment, place the
handset in the base, and check
to make sure the CHARGING

hght is on. Wait another 15
seconds, then pick up the hand­
set and press ^

honei

. The phone

should operate properly.

If you have no dial tone, check all the

previous suggestions. If you still don’t
hear a dial tone, disconnect the phone
and try another phone in the same jack.

If there is no dial tone on that phone
either, the problem is probably in your
wiring or local service. Call your local
telephone company.

If you hear noise or interference when

using the phone:

•• Make sure the base and handset

antennas are fully extended.

“ You may be out of range. Move

closer to the base.

• Press and release

channel

to change

to another of the 25 channels
available. If the noise is
exceptionally loud, move closer to

the base before changing channels.

« Household appliances plugged into

the same circuit as the base can

sometimes cause interference. Try
moving the appliance or the base
to another outlet.

■ The layout of your home or office

might be limiting the operating
range. Try moving the base to
another location, preferably on an
upper floor.

If you lose a call after changing

channels:

• You were probably cilmost out of

range. Move closer to the base
before changing channels. Before
placing the call again, set the
handset in the base for at least

15 seconds.

If the phone does not ring when you
receive a call:

% Make sure the ringer switch on the

base is set to on.

Make sure the telephone line cord

is connected firmly to the base and
the telephone jack. Make sure the
power cord is plugged into an outlet

not controlled by a wall switch.

You might be too far from the base.
Move closer to the base.

'i’ou laigill iia\c luo luaii)

cxlcii

-

sion phones on your telephone
line to allow all of them to ring.
Try unplugging some of the other

phones.

Try changing the channel.