Before calling for service – Sears KENMORE 46520 User Manual
Page 20
Attention! The text in this document has been recognized automatically. To view the original document, you can use the "Original mode".
BEFORE CALLING FOR SERVICE
Save time and money - Check this list before you call for service.
To eliminate unnecessary service calls, tirst, read all the Instructions In this manual carefully. Then, If you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual, the Repair Parts List, model number, serial number and purchase date handy.
PROBLEM
POSSIBLE CAUSE
DON’T CALL FOR SERVICE
UNTIL YOU CHECK
• Range does not work;
totally Inoperative
• No power to range
• Check household circuit breaker
or fuse.
• Check power cord to be sure ft Is
plugged In.
• Oven does not heat;
cooktop OK
• Clock set incorrectly
• Oven controls set incorrectly
• Check clock instructions.
• Check oven control instructions.
• Cooktop does not work ;
oven OK
• Improper operation of control
• Element(s) unplugged
• Be sure knob Is pushed in while turning.
•
Check element connections by removing
and re-plugging element(s) firniiy.
• Foods cook slowly on
the cooktop
• Improper cookware
• Use pans that have flat bottoms and a tight
fitting lid (if applicable). Pans should match
element size. Read the cooktop cooking
section for complete Information.
• Foods do not bake
properly
•
Oven not preheated long
enough
• Improper rack or pan place
ment
• Oven vent blocked or covered
• Improper use of foil
•
Improper temperature setting
for utensil used
• Recipe not followed
•
Improper thermostat calibra
tion
• Range and oven rack not level
• Using Improper cookware
• Be sure to preheat:
Until notification tone sounds.
•
Maintain uniform air space around pans
and utensils; see oven cooking section.
• Keep vent area clear.
• Foil use not recommended.
• Reduce temperature 25 degrees for glass
or dull/darkened pans.
• Is recipe tested and reliable?
• Check oven temperature adjustment pro
cedures (next page).
• Check the installation section for leveling
instructions.
• See cooking hints section.
• Surface works;
oven stops working
and range display Is
flashing
• Possible range malfunction
• Let range cool down for one hour. Place
range back Into cooking or cleaning cycle.
If problem repeats, call for service.
• Oven temperature
seems inaccurate
• Thermostat calibration
• See adjustments described following this
section.
• Fan comes on during
bake, broil or clean
• This is normal operation of a
fan designed to cool the
range’s internal components
• Fan should turn OFF after the internal com
ponents have cooled.
•
Heavilysolledorstained
chrome cooktop cannot
be cleaned satisfacto
rily
• Spills were not wiped up
promptly
• See the Cleaning Tips for cleaning chrome
cooktops.