Before calling for service – Sears 36519 User Manual
Page 26
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Before Calling for Service
Save time and money — Check this list before you call for service.
To eliminate unnecessary service calls, first, read alt the instructions in this manual carefully. Then, if you have a problem,
always check this list of common problems and possible solutions before you cal! for service.
If you do have a problem you cannot fix yourself, call your nearest Store or Service Center for help. When calling, have
PROBLEM
POSSIBLE CAUSE
DON’T CALL FOR SERVICE UNTIL
YOU CHECK
• Range does not work; totally in-
• No power to range
• Check household circuit breaker or fuse.
operative
• Check power cord to be sure it is plugged in.
• Cooktop burners and oven
• Gas supply not connected or not
• To check if the gas is turned on, light the
burners do not work
turned on; if using L.P. gas. tank
cooktop burners with a match by following the
may be empty
steps in the ignition section of this manual. If
the burners do not light, check the shut-off
valve below the lift-up cooktop (see valve to
be sure that it is in the open position).
If using L.P. gas; is there any gas in the L.P.
tank?
• Range not properly grounded or
polarized; this can affect spark
ignition
• Check installation section in this manual.
• Controls not set correctly
’ Check operating instructions in this manual.
• Burners not adjusted properly
• See the installation section in this manual.
• Shut-off valve below cooktop is
not in the open position
• Check installation section in this manual.
• Cooktop burner does not work;
• Soil clogging holes (ports) in
• See the removable cooktop burner section
oven OK
burner or burner assembly mis
aligned
and the cleaning tips in this manual.
• Improper operation of control
• Be sure to push knob in while turning.
• Burners not adjusted properly
• See the installation section in this manual.
• Foods do not bake properly
• Oven not preheated long
■ Be sure to preheat:
enough
15 minutes
or until preheat tone signals
• Improper rack or pan place-
• Maintain uniform air space around pans and
ment
utensils; see oven cooking section.
■ Oven vent blocked or covered
• Be sure oven vent (in panel behind cooktop)
is not blocked.
• Improper use of foil
• Foil use not recommended.
• Improper temperature setting
• Reduce temperature 25 degrees for glass or
for utensil used
dull/darkened pans.
* Recipe not followed
• Is recipe tested and reliable?
• Improperthermostalcalibration
• Check oven temperature adjustment proce
dures (next page).
• Range and oven rack not level
• Check the installation section for leveling
instructions.
1 • Using improper cookware
• See oven cooking section.
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